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Retanza Grier
Retanza Grier at Jim Ellis Chevrolet
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Retanza Grier

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
136 Reviews
4.7

136 Reviews

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136 Reviews of Retanza Grier

April 20, 2024

Dealership Rating
Employee Rating

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 23, 2024

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

April 17, 2024

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Employee Rating

Best dealers in town . JimEllisChevrolet is the best in GEORGIA.And Nick made excellent job.I will recommend all my friends More

by Anthony Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Loan Pham, Claudine Mathews, Michael Fair, Jason Blanchard, Orlando Jeffrey

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Apr 17, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet and for helping to spread the word about us, Anthony. Expect the Best! Service Manager Mr. David Theriault

April 01, 2024

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Employee Rating

I enjoy the service provide. I was disappointed that the Van was not washed both times when dropped off to be serviced. More

by cdejesus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loan Pham

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Apr 01, 2024

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 28, 2024

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Employee Rating

Very professional Retanza makes me feel very comfortable while I wait on my car and great coffee ?? More

by SIRD162
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Mar 29, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Retanza had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 27, 2024

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Employee Rating

A tire pressure monitor needed to be replaced. I was able to get a convenient appointment and the work was completed in a timely manner. More

by ATLMUMGUY
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Mar 28, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Retanza had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 22, 2024

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Employee Rating

She is always very courteous. She is always very professional. I appreciate her taking the time to explain to me everything that is going on. Retanza is a wonderful employee and a More

by BJCERMD
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Mar 24, 2024

Jim Ellis Chevrolet responded

We are very happy to hear Retanza provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Mar 25, 2024

Jim Ellis Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to Retanza here at Jim Ellis Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2024

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Employee Rating

They were punctual and did a great job of summarizing the service they did (and provided a video). More

by trowe65
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Feb 19, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 14, 2024

Dealership Rating
Employee Rating

Retanza was nice to work with. Really appreciate Service Manager getting GM involved. Getting a loaner vehicle was most appreciated! I didn't like that my 2019 Tahoe had a complete More

by drcooper
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Feb 14, 2024

Jim Ellis Chevrolet responded

Thank you for your kind words for Retanza and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 12, 2024

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Employee Rating

Great people Great Service The team is knowledgeable, customer service oriented and pleasant My mx place More

by EFP
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Feb 12, 2024

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Retanza had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 12, 2024

Dealership Rating
Employee Rating

Great customer service. .. kept me up to date about vehicle. Always called back within a reasonable time frame More

by shuntae.oubre
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier

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Feb 12, 2024

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Retanza was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

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