Ricardo Torres Ortiz | Page 2

My sales person was knowledgeable and very nice. He answered all of my questions and explained all the features of the vehicle. And he always returned my phone call if I had any questions. He list He answered all of my questions and explained all the features of the vehicle. And he always returned my phone call if I had any questions. He listened to my needs and helped me find the perfect vehicle for me. More

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I couldn’t be happier with my experience at Mazda of Roswell. From the time that I entered, I felt right at home. The atmosphere was lovely, and the staff were kind and friendly. I was given the opportu Roswell. From the time that I entered, I felt right at home. The atmosphere was lovely, and the staff were kind and friendly. I was given the opportunity to work with Elysia Razek. What a saleswoman!! She made my wife, golden doodle and I, feel right at home. She explained the vehicle in great detail, answered all of my questions and helped me realize that I was making the right decision. Keep up the great work, Elysia!! Thanks again for a wonderful experience. - The Shafer’s More

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I love the dodge charger i recently bought from there I would definitely buy another car from them would definitely buy another car from them More

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Great Service, Great communication, knows how to handle work with smile, being patient and having ethics on a brighter future at hand work with smile, being patient and having ethics on a brighter future at hand More

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Some ups and downs, but overall went smoothly and efficient. Elysia was great as well as everyone else who helped us efficient. Elysia was great as well as everyone else who helped us More

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My car dealer, Ricky Torres, lied to me to make a deal on a car that was "in transit" and then continued to lie and purposely withhold information for months. The dealership was extremely condescending when a car that was "in transit" and then continued to lie and purposely withhold information for months. The dealership was extremely condescending when I would follow up on the purchase. This goes beyond manufacturing delays, as I was told for several months the car was arriving "within a month" while the dealership knew this was a lie (they never even submitted my loan application during this time because they knew the car was not coming in 30 days). Two months after my purchase, I had to request to speak to management and was told that the car was not even assembled, let alone in transit. More

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The seller was very good and reliable, it was easy to trust her. I am happy she was nice trust her. I am happy she was nice More

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Bahar H was my internet connection and was very quick to review the offer I made on a specific CX5 preferred trim. She got back to me in record time, less then 40 min that my terms were agreed upon by the M review the offer I made on a specific CX5 preferred trim. She got back to me in record time, less then 40 min that my terms were agreed upon by the Mgr on duty that day! I despise new car buying but THIS experience was the BEST I've ever had. Bahar found the EXACT vehicle I wanted in S.C. and a week later, I was driving it! Ricky was the sales rep who got me acquainted with my vehicle when I arrived at the dealership to pick up my car. He was very thorough going over the the key features of my car. He recommended a quick test drive and went over necessary paperwork details. Ricky is a 24k gold asset to this dealership. He is going places! Louis, who helped me with the financing, is a gem! His knowledge and expertise in his area was very apparent and truly appreciated. To sum things up, Mazda of Roswell has some VERY valuable people working there. In my experiences with new car buying (14 times) I have found that Dealerships can be very greedy and pushy (Jim Ellis Mazda, for one) and make things uncomfortable for the buyer. Without a doubt, I did NOT see this anywhere along the process of purchasing my car at Mazda of Roswell. I am SINCERELY impressed with Bahar, Ricky, Louis and the manager who immediately agreed to my offer, Linwood Bonner, TY! I will be back to purchase another Mazda at this dealership without a doubt and I will be referring everyone I know to consider them as well. WELL DONE! Happy customer! More

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Great customer service nice shop Wonderful Christmas 🎄 Great price And Bahar is one of best and tap employment at this dealer she can answer all your questions about your shopping and you can trust t 🎄 Great price And Bahar is one of best and tap employment at this dealer she can answer all your questions about your shopping and you can trust to her Thanks Bahar for all of help to me and thanks Mazda Roswell Merry Christmas to all of Mazda Roswell employment More

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Great working with them; extremely helpful and giving me the direction to put together the deal that was best for me. This was my second purchase with them, and there will be a third! the direction to put together the deal that was best for me. This was my second purchase with them, and there will be a third! More

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