Rich Johnson | Page 144

PROMISES DELIVERED; NO LIES OR STRESS I really had a good experience buying from Ralph Nicolais at BREWSTER SUBARU. I placed an order on an Outback that was in transit and it came when he I really had a good experience buying from Ralph Nicolais at BREWSTER SUBARU. I placed an order on an Outback that was in transit and it came when he said it would. Ralph was very good about calling me and updating me as well. No high pressure sales, not even from the finance guy, Rich. He is very personable. I did purchase an extended warranty but felt he didn't try to "ram it down my throat". Initially I was really stressing over the thought of purchasing a new car- you know- the games salesmen play, but it didn't turn out that way. I did shop around at 3 other dealers and I have to say two things 1) Brewster Subaru is above board and 2) I GOT THE BEST PRICE!!! More

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Robyn Rey/Rich Johnson Both Robyn Rey and Rich Johnson are excellent sales people. The customer service was amazing. No sales pressure and great price. I'll Be Back!!! Both Robyn Rey and Rich Johnson are excellent sales people. The customer service was amazing. No sales pressure and great price. I'll Be Back!!! More

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Impreza sport Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all More

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Efficient, Friendly, Easy Buying a car will always be an overwhelming experience for me, with all the vehicle choices, options, financing, warranties etc. Which is why I'm grat Buying a car will always be an overwhelming experience for me, with all the vehicle choices, options, financing, warranties etc. Which is why I'm grateful the team at Bewster Subaru made it easy and clear what our options were and what the best deal available were for us. Would recommend them any day. More

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Excellent customer service Ed was excellent to deal with on buying my first Subaru Forester. There were no hidden fees, he was very transparent, and also got us a great price. A Ed was excellent to deal with on buying my first Subaru Forester. There were no hidden fees, he was very transparent, and also got us a great price. All salespeople seemed very friendly and helpful, and no one was pressuring you to buy anything. More

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Nelson is exceptional This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership This review is a bit late, as my wife and I bought our car in April. When looking to replace our beloved 2011 Outback, we visited this dealership and were impressed with the atmosphere. Ralph was new to the dealership and we were his first customers. He was friendly and easygoing. We dealt mainly with Nelson on many aspects of the transaction and he was eager to earn our business. He got us the car we wanted, at a very fair price. There were a couple of hiccups that Nelson smoothed out immediately. One month after buying the car, we received the steering column recall; Subaru arranged for the car to be transported to Brewster that day. Service arranged for us to have a loaner car for the duration of the recall process, even coming in on an off day to allow us to pick it up. The recall fix was completed quickly and we were back in our beautiful new car once again. I am very pleased to be a part of the Brewster Subaru family now and look forward to great service and ownership experiences as a result. More

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Thanks for a great, hassle-free buying experience! Thanks for being so up-front about the car pricing and for presenting all options clearly and not in a way that made us feel pressured to buy. Bruce F Thanks for being so up-front about the car pricing and for presenting all options clearly and not in a way that made us feel pressured to buy. Bruce Fischer and Rich Johnson were professional and easy-going and knew everything about their products. It was a pleasure to buy a car from them. More

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A truly happy customer! Got the car I wanted A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nel A very friendly, no pressure atmosphere, knowledgeable and customer service driven team. Purchased a Crosstrek which I absolutely love! Thanks to Nelson Demelo, Ralph Nicolias and Richard Johnson at Brewster Subaru! You guys made it a truly wonderful experience for me. I would recommend any to come see you. More

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My fourth Subaru but my first lease. Great experience! Yours was the first of three Subaru dealerships that I planned to visit but after meeting and discussing my needs with Anthony Pilla I knew that I nee Yours was the first of three Subaru dealerships that I planned to visit but after meeting and discussing my needs with Anthony Pilla I knew that I need not go anywhere else. He was patient in repeating the terms of the lease and the obligations of the leasee as was Rich Johnson and Patrick. Each of the staff that I encountered were very personable and I felt no pressure at all to make a quick decision. This dealership is only eight to ten minutes from my home so it will be very convenient to return for servicing. I will recommend this dealership. I give them five stars but they deserve ten. More

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Awesome Dealership....Makes you feel like Family! I'm so glad I found Brewster Suburu. I knew that I was interested in the Suburu Forester but was not comfortable with the first dealership I walked in I'm so glad I found Brewster Suburu. I knew that I was interested in the Suburu Forester but was not comfortable with the first dealership I walked into. I won't mention any names but it's the most common named dealership in the area. Walking into that dealership was so fake and robotic and I knew that I didn't want to do business there. It was a completely different story when I walked into Brewster Suburu. They made me feel like a person and not a sales tally. Everyone that works there was so genuine and nice and within minutes I felt at home. They worked out a great deal for me on my Suburu Forester. Anthony Pilla and Rich Johnson were just the most awesome people to do business with and I will always remember how they made me feel throughout the purchasing process. I would recommend Brewster Suburu to anyone interested in a vehicle. You can tell how much they care and how they just want to make you happy. Happy is what you will be when you drive out of Brewster Suburu in your new car! More

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