Rich Kramer | Page 2

Arrived a little early for our appointment but Rich seated us right away. He was prepared and we received excellent treatment. Everyone was very welcoming and offered beverages several times. We will b seated us right away. He was prepared and we received excellent treatment. Everyone was very welcoming and offered beverages several times. We will be back when our lease is up. More

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Rich is one of the best people there. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. Attentive to details, simply explaining basics. Happy in any way, Just ask for him - everybody knows the name.. More

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Great buying experience where everyone in the building makes you feel appreciated and valued as their customer. makes you feel appreciated and valued as their customer. More

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I am thankful to have such a great experience every time I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being sa I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being said the leadership of the dealership, specifically Tommy, far exceeds my expectations. I recommend this dealer, Rich and Tommy to anyone and everyone. Thank you for making me feel like “vip” everytime I come in! More

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Always the absolute best experience working with Tom McPherson and the entire team at Suburban Ford. McPherson and the entire team at Suburban Ford. More

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I first want to thank my salesman Rich Kramer for doing an outstanding job again. I can’t say enough good about this dealership I’m in there every year on average for a new car. The service department is n an outstanding job again. I can’t say enough good about this dealership I’m in there every year on average for a new car. The service department is number one.. Just picked up my 2021 Ford bronco two door and I love this vehicle if I had any questions I just call them up and they’re very prompt with their answers. Another proud customer as a matter fact I’m going up tomorrow to see Rich for another vehicle for my wife so if you want a trust worthy dealership this is the place to go. Thanks again Rich and thank you Suburban Ford of Sterling Heights for your outstanding work , this place and everybody that works there all the way to the bump shop are top notch and do the best work. Thanks again !!! Mark L. More

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Suburban Ford of Sterling heights is the best. Rich Kramer is always a joy to work with . And Tom Macpherson always makes you feel like family as soon as you step foot in the door. Kramer is always a joy to work with . And Tom Macpherson always makes you feel like family as soon as you step foot in the door. More

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Fast , easy and friendly! Suburban Ford of sterling heights is amazing. When it comes to sales or service , you cant go wrong with suburban ! Tom McPherson makes you feel at home , and if you want the heights is amazing. When it comes to sales or service , you cant go wrong with suburban ! Tom McPherson makes you feel at home , and if you want the best sales experience, see Rich Kramer . More

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I had a great experience and they went above and beyond to make sure everything went well. to make sure everything went well. More

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Rich Kramer is my family's go to sales expert! Seven vehicles and counting. If you want the best, ask for Rich. I just picked up my new wheels yesterday and had the best experience. vehicles and counting. If you want the best, ask for Rich. I just picked up my new wheels yesterday and had the best experience. More

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