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Rich Mootz

Overview Reviews (88) Inventory (212)

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Rich Mootz

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Rich Mootz | Page 9

Service Director

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.7

87 Reviews

Overview Reviews (88) Inventory (212)

Dealership Experience

27 yrs, 3 mos

Industry Experience

44 yrs, 5 mos

4.7

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Rich Mootz

November 26, 2023

Dealership Rating

Employee Rating

I used this Toyota service for a long time, staff is friendly and responsible. I came at busy time and they found the time for me. friendly and responsible. I came at busy time and they found the time for me. More

by DVSOLG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Helpful 0

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Nov 27, 2023 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 26, 2023

Dealership Rating

Employee Rating

Great reception attitude, nice checking video, non aggressive advices, acceptable price, high maintenance quality and timely aggressive advices, acceptable price, high maintenance quality and timely More

by DENGDAIYONG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Helpful 0

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Nov 27, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 26, 2023

Dealership Rating

Employee Rating

Excellent sales and service center, I highly recommend them!! I absolutely love my Mazda CX-5 them!! I absolutely love my Mazda CX-5 More

by PAUL_DANKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stanhope Otuonye

Helpful 0

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Nov 27, 2023 -

DCH Brunswick Toyota responded

Thanks, Paul, for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 23, 2023

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Employee Rating

Great customer service excellent technician and I am so happy that I brought my car there happy that I brought my car there More

by jpolycar67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Mike Olson , Kervis

Helpful 0

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Nov 24, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

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Employee Rating

People were great and work was done in a reasonable time frame. Love the new building frame. Love the new building More

by KALAWIT01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 19, 2023 -

DCH Brunswick Toyota responded

Kalawit, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 13, 2023

Dealership Rating

Employee Rating

Good Service ! Warm ,nice and Patient answers and easy communication. Except the high price, it's a great experience. Warm ,nice and Patient answers and easy communication. Except the high price, it's a great experience. More

by GOLDELF55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Helpful 0

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Nov 13, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 12, 2023

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Employee Rating

The service was fine, but the check-in time was extremely slow. I had an appointment and showed up 10-15 minutes early. It took me over an hour to complete my check-in. Absolutely absurd. slow. I had an appointment and showed up 10-15 minutes early. It took me over an hour to complete my check-in. Absolutely absurd. More

by casey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Helpful 0

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Nov 12, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Casey, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

May 29, 2023

Dealership Rating

Employee Rating

KERVIS REYES is The BEST Toyota Expert He's Knowledgeable, Attentive...Assesses my vehicle issue, and makes sure I am able to commit to paying for the work that needs to be done on my vehicle. Knowledgeable, Attentive...Assesses my vehicle issue, and makes sure I am able to commit to paying for the work that needs to be done on my vehicle. He's always looking out! More

by MISHA PALIN

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Andre Stith , KERVIS REYES

Helpful 0

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May 31, 2023 -

DCH Brunswick Toyota responded

Thank you for this amazing review, Misha! We really appreciate your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

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