Dealership Experience
3 yrs, 4 mos
Languages Spoken
English
307 Reviews
Write a Review307 Reviews of Richard Burns
April 16, 2024
I love this dealership! I have purchased two cars from there. As always my service was great! Richard was really informative and helped me understand the repairs and cost. H I have purchased two cars from there. As always my service was great! Richard was really informative and helped me understand the repairs and cost. He was great. More
Other Employees Tagged: Chris Figueredo, David Campos, Jimmy Vasquez
February 29, 2024
Everything was easy and fast, a little annoying that I listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (a listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (and they still weren't passed on) but I was able to connect with Richard the 3rd time and get everything sorted. I did ask the sales dept for an appraisal to sell my 2021 Frontier back to Nissan and they offered to pay off the 20k balance to Nissan financing but I ended up selling it for 25k to a Toyota dealer. More
Other Employees Tagged: Richard Burns
February 02, 2024
I had a great experience. I made an appointment the day before, they accommodated the time I requested. When I got there, I was seen on time and my car was done well before th I made an appointment the day before, they accommodated the time I requested. When I got there, I was seen on time and my car was done well before the time they mentioned it would be done. Richard was thorough and asked me if I wanted to take care of the recall that I had forgotten. I felt like their assessment of my car was honest and they didn't try to get me to do unnecessary repairs. More
Other Employees Tagged: Richard Burns
February 01, 2024
I went for a synthetic oil change and they put regular I had the special oil change with synthetic oil for $59.99 but instead they put regular oil had the special oil change with synthetic oil for $59.99 but instead they put regular oil More
Other Employees Tagged: Richard Burns