Richard Burns
Richard Burns at Nissan of Torrance
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Richard Burns | Page 30

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
313 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

4.6

313 Reviews

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313 Reviews of Richard Burns

February 22, 2022

Dealership Rating
Employee Rating

Good service. But it was on my Leaf EV, so there was basically nothing to service. More

by ulrich.lange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 21, 2022

Dealership Rating
Employee Rating

I was very pleased with my service. My service person, Paloma was thorough and made sure that everything was safe before my vehicle left. They fast and thorough, I had a wonderful exper More

by KSUTTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos , Paloma Buenrostro

Mar 03, 2022

Nissan of Torrance responded

Hi, thank you so much for your positive comments and high star rating! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 19, 2022

Dealership Rating
Employee Rating

Great service she was very nice and attentive to all my questions and concerns I had. More

by DPEREZ6203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos , Paloma Buenrostro, Yvonne Castillo, Angel Corona, Ashley Granados, Marlene Lira, Steve Quintero

Mar 03, 2022

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 18, 2022

Dealership Rating
Employee Rating

Richard in the service department was great and very professional. I had a coupon for a free signature oil change that had expired due to me not getting my oil change on time and he took care of it for More

by Cscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 16, 2022

Dealership Rating
Employee Rating

I always have an amazing experience at Nissan of Torrance! The service was efficient and informative. More

by Tiffini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Tiffini, we are so happy to read such a great review about Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 16, 2022

Dealership Rating
Employee Rating

Excellent dealer, and I am very happy with the Nissan car and the service they provide More

by Tao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hi Tao, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 15, 2022

Dealership Rating
Employee Rating

Rick at service department is helpful and truthful! Made my car getting serviced nice and easy! More

by BrendaFranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Castillo

Mar 03, 2022

Nissan of Torrance responded

Hello Brenda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reye Customer Relations Manager

February 11, 2022

Dealership Rating
Employee Rating

The service advisor helped me with a problem before he wrote the order. Service was performed with no problems in a timely manner. More

by whitlro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hi Whitlro, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Dealership Rating
Employee Rating

Great service, got in and out with ease. There was some confusion about policies but all my questions were answered pleasantly. Great work! More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2022

Dealership Rating
Employee Rating

Quick service, and at a great price. I didn’t get the uneccessary upsell like I have at some other repair places or dealerships. My car defintiely runs smoother now. More

by MOXRETROERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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