Richard Newton
Sales Representative
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
106 Reviews
Write a Review106 Reviews of Richard Newton
May 07, 2024
When I noticed that the 2020 Sierra AT4 I purchased from Jim Ellis in May 2023 had a leaking back window, I originally took it for repair to my closest GMC dealer in Kennesaw. After 2 service visits they st Jim Ellis in May 2023 had a leaking back window, I originally took it for repair to my closest GMC dealer in Kennesaw. After 2 service visits they still had not repaired the leak and then stated that any further repairs would not be covered under my CPO warranty even though I was still within the time and mileage coverage limits. I turned to my salesman at Jim Ellis (Richard Newton) for assistance and he immediately coordinated with James Stecker in Service to get me a service appointment. James was perfect in terms of getting me into the schedule, communicating what they discovered, and finally resolving the leaking window issue - and within my CPO warranty. He was even able to coordinate a loaner vehicle for me which was a big help considering the distance I am from the dealership. The Jim Ellis team will now be who I turn to for any future service concerns, and they'll also be the dealer I turn to when I'm ready to upgrade to a new truck. But for now, I'm going to continue enjoying this one. Thanks Richard Newton & James Stecker! More
Other Employees Tagged: James Stecker
May 03, 2024
I contacted the dealer via email with interest in a incoming truck. After explaining that I was out of town and couldn't come to the dealer they took the time to help me complete the deal with never st incoming truck. After explaining that I was out of town and couldn't come to the dealer they took the time to help me complete the deal with never stepping foot in the dealer until picking g up the truck. Very easy and stress free process. More
Other Employees Tagged: Bryan Rudow, Sami Karaki
April 07, 2024
The experience was awesome and all involved were professional and courteous. Glad I can back! professional and courteous. Glad I can back! More
Other Employees Tagged: Jovan Riley
January 17, 2024
The dealership is professional and so is Richard Newton. You guys have the best finance manager and sales person in Gwinnett. You guys have the best finance manager and sales person in Gwinnett. More
Other Employees Tagged: Sami Karaki, Ben Atuegwu
January 17, 2024
Great buying experience everyone was super friendly and nice I will definitely be buying from them again in the future nice I will definitely be buying from them again in the future More
Other Employees Tagged: Sami Karaki, Jovan Riley
August 30, 2023
From the salesman down to everyone we had to deal with was great.they answered all our questions and if they didn’t know they went and found the answer.I would not hesitate to recommend Jim Ellis GMC to a was great.they answered all our questions and if they didn’t know they went and found the answer.I would not hesitate to recommend Jim Ellis GMC to anyone looking for a new vehicle.Thanks again Mr Newton. More
August 16, 2023
I just bought a new truck from Jim Ellis. They were outstanding to deal with. Straight shooters and excellent service. I will definitely but from them again. They were outstanding to deal with. Straight shooters and excellent service. I will definitely but from them again. More
June 09, 2023
I visited three dealerships on my car/truck buying journey. One had all the flash and coffee bars and great decor. One had inexperienced sales reps. Jim Ellis is pure class. Very experienced sales journey. One had all the flash and coffee bars and great decor. One had inexperienced sales reps. Jim Ellis is pure class. Very experienced sales reps, patient—not pushy, and they listened. I will recommend this dealership to my friends. More
Other Employees Tagged: Craig Ebel, Sami Karaki, James Stecker