Thank you so much for your pick up and delivery of my
car. It was so nice knowing my service could be done even though I am unable to drive at this time. What a valuable service you provide!
car. It was so nice knowing my service could be done even though I am unable to drive at this time. What a valuable service you provide!
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by CYIRISHGIRL
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
BMW of Orland Park responded
We’re so glad our pick-up and delivery service made things easier for you! Thank you for trusting us with your vehicle. We look forward to working with you again!
Best Wishes,
BMW Of Orland Park
Every person I encountered at Zeigler BMW in Orland Park,
Illinois was friendly, knowledgeable, helpful and proficient. Rich was simply outstanding. He was on time, explained everything thoroughly, and went
Illinois was friendly, knowledgeable, helpful and proficient. Rich was simply outstanding. He was on time, explained everything thoroughly, and went the extra mile to ensure I was satisfied with a tire issue. Fantastic dealership all the way around!
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by MURRAY_B
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sherry
Sep 15, 2025 -
BMW of Orland Park responded
Thank you so much for sharing your experience! We’re thrilled to hear that our team made such a positive impression and that Rich went above and beyond to assist with your tire issue. Your kind words mean a lot and we’re grateful for your trust in us. We look forward to serving you again in the future!
Best Wishes,
BMW Of Orland Park
Both Richard and Sid was Fast and efficient in handling
the service with good explanation on my car heath
the service with good explanation on my car heath
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by saranesa77
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
BMW of Orland Park responded
Thank you for the 5-star feedback! We’re happy to hear Richard and Sid provided fast, efficient service and clear explanations about your vehicle’s health. We appreciate your trust and look forward to assisting you again!
Best Wishes,
BMW Of Orland Park
Great service center customer service.
Always easy and great to work with. Very busy but always able to get work completed in timely fashion
Always easy and great to work with. Very busy but always able to get work completed in timely fashion
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by CCos
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
BMW of Orland Park responded
We love hearing this! Thank you for choosing and recommending BMW of Orland Park. See you next time!
First been there thy where great I will definitely come
or any service on the vehicle
or any service on the vehicle
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by MAMOON7070
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
BMW of Orland Park responded
Thank you for sharing your experience! We’re happy to hear your first visit went great, and we look forward to seeing you again for your vehicle’s service needs.
Best Wishes,
BMW Of Orland Park
Under the circumstances, Richard did well and expedited
our needs to get back on the road after a road hazard issue on our way back to WI.
As he isn't listed, I'll mention the tech that stayed late to ser
our needs to get back on the road after a road hazard issue on our way back to WI.
As he isn't listed, I'll mention the tech that stayed late to service the car deserves five stars! He didn't have to stay and by doing so, he saved us an overnight in Chicago.
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by MICHAEL.CROWELL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Please reference work order for listed tech - deserves a flourish on his next performance review.
Aug 12, 2025 -
BMW of Orland Park responded
Thank you for sharing your experience! We’re glad Richard was able to help expedite your needs and get you back on the road quickly after your road hazard issue. We’ll be sure to recognize the technician who stayed late—going above and beyond like that truly deserves five stars. We appreciate your kind words and wish you safe travels back to Wisconsin!
Best Wishes,
BMW Of Orland Park
Cory was such a pleasure to work with always made sure i
understood everything and made the process of getting my vehicle in for service such a breeze! Made sure to always give me as much info about service
understood everything and made the process of getting my vehicle in for service such a breeze! Made sure to always give me as much info about services i may need in future and really made me feel super comfortable and knowing my car was in good hands! Cory is just awesome!!
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by BEBENUDDLE27
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2025 -
BMW of Orland Park responded
Thank you for the wonderful feedback! We're thrilled to hear Cory made your service experience smooth and informative. He truly is awesome, and we’re glad he made you feel so comfortable and confident in your vehicle’s care!
Best Wishes,
BMW Of Orland Park
I was impressed with the whole experience.
From start to finish. Thumbs up all the way
From start to finish. Thumbs up all the way
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by MDT12
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
BMW of Orland Park responded
We are so glad to hear your whole experience was a great one! We look forward to working with you again.
Best Wishes,
BMW Of Orland Park
I was only able to deal with this dealership via text it
seemed like every time I called I would receive a response via text except when it was time to pay. I would have also thought my car would have recei
seemed like every time I called I would receive a response via text except when it was time to pay. I would have also thought my car would have received a little cleaning at the time of return. Also, I don't understand why I was unable to get a loaner. Not a horrible experience but I wouldn't say good either.
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by VBUTLERKK
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
BMW of Orland Park responded
Thank you for your honest feedback. We're sorry to hear your experience didn’t meet expectations. We understand the importance of clear communication and will look into why your calls weren’t answered directly. We also apologize for the lack of a vehicle cleaning and the inconvenience of not receiving a loaner. Your comments help us improve, and we hope for the opportunity to provide a better experience in the future. Please contact our Service Director: Brian Coster to further discuss. 708-460-4545
Best Wishes,
BMW Of Orland Park
Fantastic Friendly Professional Z always does a great job
with nice staff and expertise and speed.
with nice staff and expertise and speed.
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by WRN
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
BMW of Orland Park responded
Thank you for the kind words! We're so glad to hear you had a fantastic experience with our friendly and professional team. Our staff is always here to deliver expert service with speed and care!
Best Wishes,
BMW Of Orland Park