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Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.3
112 Reviews
4.3

112 Reviews

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112 Reviews of Richards Potts

May 14, 2024

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Employee Rating

Very helpful and friendly. Will continue to use this service to maintain my vehicle in the future More

by TURTLE6279
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

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May 15, 2024

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2024

Dealership Rating
Employee Rating

I wish they would take in consideration when a person comes from Carolina to get service and then they tell you on Saturday you need a appointment but when you call they don't say on Saturday you need a More

by REIDSMASONRY
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 14, 2024

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

May 12, 2024

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Waited THREE HOURS for a state inspection with an appointment just totally uncalled for awful More

by VIRG922
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Workmanship
Service Time
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Recommend Dealer
No
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May 14, 2024

Southern Kia - Greenbrier responded

"VIRG922" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

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Called to make an appointment and they took me right away with no hassle. My vehicle was ready before noon. More

by CTONEY9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 14, 2024

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2024

Dealership Rating
Employee Rating

Always quality work and done in a timely manner. I recommend Southern Greenbrier service to everyone. More

by Rick Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel

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May 14, 2024

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2024

Dealership Rating
Employee Rating

The service is excellent and the people are very friendly. The salesman came over to see me when I was in for service. That was a nice gesture. The friendly service technicians worked very fast to g More

by Jbandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke

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May 14, 2024

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 08, 2024

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Employee Rating

Had an appointment for recall. Waited to check in (3 people ahead of me). Work completed within 3 hours. More

by csimpson56
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 09, 2024

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 07, 2024

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I very much appreciate everything you guys do for me and my family and friends More

by bly66roderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

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May 08, 2024

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 06, 2024

Dealership Rating
Employee Rating

Never enough techs or office personnel . Just like this request. Why do i need 15 More

by fwbarnes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt

Helpful
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May 08, 2024

Southern Kia - Greenbrier responded

"Fwbarnes1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2024

Dealership Rating
Employee Rating

Professional and accommodating. to my needs. Worked around my schedule. Work done as promised and efficiently. More

by PHILBOYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hunt

Helpful
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May 08, 2024

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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