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Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts | Page 2

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.2
130 Reviews
4.2

130 Reviews

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130 Reviews of Richards Potts

May 23, 2024

Dealership Rating
Employee Rating

This incident was taken care of in a timely manner. I highly recommend Service with this dealership. More

by lnickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd

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May 24, 2024

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

Dealership Rating
Employee Rating

This is a good dealership. Employees are well verse in their job, therefore your experience s good More

by jeanetteduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2024

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 21, 2024

Dealership Rating
Employee Rating

The people were nice and friendly but the wait was too long. I was coming from Suffolk so that’s why drop off and wait, More

by esteelauder40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

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May 22, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

May 19, 2024

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Employee Rating

I like my 2024 GMC,Sierra 1500,. I dislike the truck deal and the problems ! This was not my first new car deal but the worst, bar none! ! ! More

by EFERGUSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Bryan Hunt , Adam B.

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May 22, 2024

Southern Kia - Greenbrier responded

"EFERGUSON33" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

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Employee Rating

They was kind and professional. The service was. At a timely manner. They were good More

by davemcclenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

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May 22, 2024

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

Dealership Rating
Employee Rating

The Dealer ship some what resolve issues that you may have if they can or tell you to make another appointment for it. More

by alperkins5148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

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May 22, 2024

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

May 22, 2024

alperkins5148 responded

The issue could have been resolved on my first visit. It cost money and time for me to keep leaving vehicle at dealership

May 16, 2024

Dealership Rating
Employee Rating

The service department was supposed to schedule a recall on my windshield but nothing no More

by MHART21
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Hunt

Helpful
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May 16, 2024

Southern Kia - Greenbrier responded

"MHART21" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 16, 2024

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Employee Rating

Great service. .minimum wait time for oil change..nice clean waiting room with convenient restroom locations More

by Talex1979
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 17, 2024

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 14, 2024

Dealership Rating
Employee Rating

Very helpful and friendly. Will continue to use this service to maintain my vehicle in the future More

by TURTLE6279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Helpful
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May 15, 2024

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 13, 2024

Dealership Rating
Employee Rating

I wish they would take in consideration when a person comes from Carolina to get service and then they tell you on Saturday you need a appointment but when you call they don't say on Saturday you need a More

by REIDSMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 14, 2024

Southern Kia - Greenbrier responded

Thank you for taking the time to provide us with this feedback.

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