Rick Emerson
Rick Emerson at Larry H. Miller Toyota Peoria
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Rick Emerson | Page 2

Service Advisor

Larry H. Miller Toyota Peoria

8633 W. Bell Road
Peoria, AZ 85382

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93 Reviews

I like to hike, fish & ride my motorcycle. I started working with Toyota in 1986.

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93 Reviews

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93 Reviews of Rick Emerson

November 12, 2018

Dealership Rating
Employee Rating

It’s about the service I wanted an SUV. I checked out Honda CR-V and Subaru Forrster but bought a RAV4 because of Rick Emerson my service advisor or some 15 years- had a Cor More

by Diane2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Mesh, Sam Schroeder

Nov 12, 2018

Larry H. Miller Toyota Peoria responded

Diane, I am thrilled to hear that Rick could be of help to you. Congrats on your new RAV4! Thank you for your kind praises and coming back to see us. If you need anything else, be sure to let us know. - Jay Carley, General Manager

November 01, 2018

Dealership Rating
Employee Rating

30k maintenance Treated well by rick emerson. Repairs/tires done in timely manner. Shuttle drive ron drove safe and took care of me. Courteous business practices a More

by Paulr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron "radio" shuttle driver

Nov 02, 2018

Larry H. Miller Toyota Peoria responded

Thank you for your kind praises! It is a joy to know our team cared for you so well. We appreciate you coming in to see us. If you need anything down the road, be sure to let us know. - Jay Carley, General Manager

October 30, 2018

Dealership Rating
Employee Rating

Worth The Trip I live so close to another dealership but drive across town to have my cars serviced at Larry Miller Toyota. Elvis in sales and Rick in service are wh More

by Jshort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elvis Johnson

Oct 31, 2018

Larry H. Miller Toyota Peoria responded

I am glad to hear that Elvis and Rick have kept you coming back to us every time. We truly appreciate you making the drive to come and see us. We will look forward to assisting you in the future. - Jay Carley, General Manager

October 30, 2018

Dealership Rating
Employee Rating

Ten Years of TOYOTA'riffic Service Chris Conger & Rick Emerson have been my service advisors for over 10 years! I trust them. I am on my second Prius and have put over 100,000 miles on More

by Robyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Conger, Rick Zamora , Mel & Brenda, shuttle driver extraordinaire(s)

Oct 31, 2018

Larry H. Miller Toyota Peoria responded

Robyn, we are so grateful that you have continued to come to see us over the past 10 years. I am thrilled to know that Chris and Rick have been providing years of TOYOTA'riffic service for you. If our team can do anything more for you down the road, do not hesitate to let us know. - Jay Carley, General Manager

October 24, 2018

Dealership Rating
Employee Rating

Professional services and great communication Every time that I bring my vehicle in for servicing, I have a positive experience. Everything is explained very well, and I always leave with a printe More

by Sandcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mel (shuttle)

Oct 25, 2018

Larry H. Miller Toyota Peoria responded

It is a pleasure to hear that our service team has been caring for you so well whenever you come in. Thank you for taking the time to share this outstanding review with us. We will look forward to being of service to you again in the future. - Jay Carley, General Manager

October 15, 2018

Dealership Rating
Employee Rating

Air bag recall Greeting was prompt, everyone nice to deal with, , was kept informed of repair process,vehicle delivery as promised , waiting room and snacks and dri More

by Toyota survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2018

Larry H. Miller Toyota Peoria responded

Thank you for this glowing review. It is a pleasure to know that our team helped you have a great experience with us. Come back in anytime if you need anything in the future. - Jay Carley, General Manager

October 12, 2018

Dealership Rating
Employee Rating

Having my brake service and rotors turned I come all the way from the East Valley over there that's why I did purchase my truck but I always wanted to get my service done on the East Valley an More

by Cicandelaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Conger

Oct 12, 2018

Larry H. Miller Toyota Peoria responded

Thank you for your kind rating. We are always happy to assist you. If you should have any questions please feel free to reach out to us at anytime. - Jay Carley, General Manager

October 09, 2018

Dealership Rating
Employee Rating

Regular maintenance Always have a good experience with Rick Emerson. We have bought and leased 7 different vehicles from Toyota and the Service Dept is ALWAYS awesome! More

by Echo5White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2018

Larry H. Miller Toyota Peoria responded

Thank you for this glowing review! I am so pleased to hear that Rick and our team have been caring for you and your vehicles for so long. If you need anything else, we will be happy to assist you. - Jay Carley, General Manager

October 07, 2018

Dealership Rating
Employee Rating

Maintenance Maintenance work was completed on time. Rick Emerson was my service advisor and kept me up to date on what was needed and what should be done on my More

by Larry Grey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2018

Larry H. Miller Toyota Peoria responded

Larry, I am glad to know that Rick took care of you so well during your maintenance visit. Thank you for sharing this terrific review. Let us know if you need anything and we will be happy to help. - Jay Carley, General Manager

October 06, 2018

Dealership Rating
Employee Rating

Great Service! Fast & thorough 10,000 mile check up! Always friendly service. Management and salesmen are always helpful. They remember who you are and always mak More

by Jazzy Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Schroeder, Phil Bartlett

Oct 08, 2018

Larry H. Miller Toyota Peoria responded

Jane, I am thrilled to hear that our team made your 10,000 mile checkup so fast and thorough! Thank you for sharing this glowing review. It is always a pleasure to have you with us. Come back and see us again if you need anything else. - Jay Carley, General Manager

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