Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Scott Cherney,
Rick Gerhardt
My Review of Orlando Kia West:
I came to this dealership at 5:57pm on a Sunday, dealership closes at 6pm, after driving a hour and half from another Kia dealership. Scott and Azmir, General Sales Manager, took the time to make the deal happen. We agreed on the price in just 15 minutes, what great service. I just came from another Kia dealership and had to do the normal sales routine, give them a price and then they take to the sales manager and you repeat that step at least 3 times and after all was done still no sale, could not agree on the price that they quoted on the phone. This was NOT the routine at Orlando Kia West, I gave the price I wanted to pay to Scott and he took it to Azmir and Azmir came to me and agreed to the price. Wow that has not normal, no fighting over the price, no waiting for the salesman to go back and forth to the sales manager. Since it was late on Sunday, I agreed to came back on Monday to do the paperwork and take the van home. Scott called me and told that all was set and I was to meet with Rick to do the paperwork. When I arrived at the dealership there was problem with the paperwork, since Scott and Azmir was not there, I was waiting for Rick to say sorry that is the price and I am not sure how they got the price yesterday. This is what happened at the other Kia dealership, they could not figure out how the internet sales manager got the price he quoted me. Scott did not do that he keep working on the problem until he solved the problem. Once again, this is not your normal dealership, they provide great service at a great price. If you need a new or used car please vist Orlando Kia, you will be happy you did.
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