Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
65 Reviews
5.0

65 Reviews

Write a Review

Dealership Experience

29 yrs, 4 mos

65 Reviews of Rick Johnson

April 25, 2024

Dealership Rating
Employee Rating

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and More

by ben944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Pierson, Russ Brennan

Apr 29, 2024

Earnhardt Lexus responded

Hi Ben, thank you for the fantastic review! We're thrilled to hear you consistently receive great service at Earnhardt Lexus. Our team takes pride in addressing your concerns thoroughly and efficiently. It's our pleasure to assist you in finding the exact parts you need. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

Dealership Rating
Employee Rating

Competent and considerate service. Was very pleased. Have been a customer of Earnhardt for several decades. More

by cjstegman
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault, Jan Person , Larry Boekius

Apr 16, 2024

Earnhardt Lexus responded

Hi cjstegman, thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have been satisfied with our service for several decades. If you ever need anything in the future, don't hesitate to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 03, 2024

Dealership Rating
Employee Rating

Enjoy working with Rick. He's always on top of the service and available when needed. More

by Sandi
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Earnhardt Lexus responded

Hi Sandi, thank you for sharing your positive experience with Rick! We appreciate your feedback and are thrilled to hear that he has been reliable and attentive to your needs. If you have any further comments or suggestions, please feel free to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 02, 2024

Dealership Rating
Employee Rating

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

by lynnpugzies
Recommend Dealer
Yes
Mar 04, 2024

Earnhardt Lexus responded

Hi Lynn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our service easy and Rick to be great to work with. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Lexus. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 21, 2024

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Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 26, 2023

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Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

by Bofuller07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Earnhardt Lexus responded

Rick is awesome and it's no surprise that he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 27, 2023

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Recommend Dealer
Yes
Sep 29, 2023

Earnhardt Lexus responded

It's wonderful to hear Rick and our team have delivered quality service, Jim. Thank you for trusting Earnhardt Lexus! We look forward to many more 5-star visits in the future! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Sep 29, 2023

Jim5737 responded

Thank You very much!!!

September 20, 2023

Dealership Rating
Employee Rating

Rick, the Service Consultant is always respectful, professional, and extremely reliable in helping my wife and I resolve any issues we may have with out Lexus vehicle. He always explains the process t More

by Mr Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Earnhardt Lexus responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 12, 2023

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Employee Rating

Fantastic service advisor. Took the time to explain everything I needed and texted when my Lexus was ready More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Earnhardt Lexus responded

Arthur, We're very happy to see you received both quality service and communication. Thanks so much for choosing us here for your Lexus needs. We can't wait to see you at your next visit. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 15, 2023

Dealership Rating
Employee Rating

I was totally impressed when I bought my Lexus here five months’ ago, and I’m still very impressed with the Earnhardt Lexus Service Department, as well. More

by JULIE.COWAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Earnhardt Lexus responded

Thank you for choosing Earnhardt Lexus, Julie! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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