Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson | Page 2

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
66 Reviews
5.0

66 Reviews

Write a Review

Dealership Experience

29 yrs, 5 mos

66 Reviews of Rick Johnson

August 15, 2023

Dealership Rating
Employee Rating

I was totally impressed when I bought my Lexus here five months’ ago, and I’m still very impressed with the Earnhardt Lexus Service Department, as well. More

by JULIE.COWAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Earnhardt Lexus responded

Thank you for choosing Earnhardt Lexus, Julie! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 05, 2023

Dealership Rating
Employee Rating

Rick Johnson in Service has always looked out for our best interest and prioritizes service that is required at a fair price. It’s rare to find someone so knowledgeable, honest and trustworthy, but Rick More

by jeffre_paulson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Suhargo, Brandon Heath

Aug 08, 2023

Earnhardt Lexus responded

Thank you for your wonderful review, Jeffree! We're thrilled to have you as a valued member of our family. Your support means the world to us, and we're grateful for your kind words. We look forward to continuing to serve you and provide you with exceptional experiences. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 25, 2023

Dealership Rating
Employee Rating

Rick Johnson is awesome. The service he and the entire service department provides is amazing. More

by Kimalison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Earnhardt Lexus responded

Thank you for choosing us, Kimalison! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

Dealership Rating
Employee Rating

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Earnhardt Lexus responded

We love to hear your service visit went seamlessly, Jim! Thank you for trusting us with your Lexus, we hope it's running like new! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 08, 2023

Dealership Rating
Employee Rating

We've worked with Rick Johnson for years and keep coming back because he takes such great care of us and our Lexus! More

by Tena P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Suhargo

Apr 11, 2023

Earnhardt Lexus responded

Thank you for being a valued member of the Earnhardt Family, Tena, and for your wonderful rating! We look forward to working together for years to come! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 26, 2023

Dealership Rating
Employee Rating

Rick Johnson is absolutely amazing! He makes working with the service department at Earnhardt such an outstanding experience! More

by dbader
Recommend Dealer
Yes

Other Employees Tagged: David Bader

Mar 27, 2023

Earnhardt Lexus responded

Welcome back and thank you for choosing us! Our team works hard to deliver excellent customer service and we're so glad Rick always makes sure you leave a satisfied customer. We look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 08, 2023

Dealership Rating
Employee Rating

Great Lexus car place and everyone is so nice and friendly! I would recommend to all my friends and family! More

by Rose.Ayoub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ken Green

Mar 09, 2023

Earnhardt Lexus responded

We love your stars, Rose, and we're so glad our team provided you with an excellent visit! Thank you for choosing Earnhardt Lexus, we look forward to taking care of you & your loved ones soon. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 24, 2023

Dealership Rating
Employee Rating

I have been using Rick Johnson at Earnhardt Lexus for seven years and it has always been a great Experience. He is professional, knowledgeable, courteous and always ready to help when needed! More

by Sandi P.
Recommend Dealer
Yes
Jan 25, 2023

Earnhardt Lexus responded

Thank you for your wonderful feedback, Sandi! We're so happy to hear Rick has taken excellent care of you all of these years. We're so lucky to have him. We look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 19, 2023

Dealership Rating
Employee Rating

I have been a service customer for the 11 years I have owned my vehicle. Excellent customer service and support. I walked in to check out a replacement vehicle and do a test drive and left with a new ca More

by slankas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cleva Ault , Anthony Tomasello, Sales

Jan 20, 2023

Earnhardt Lexus responded

Thank you so much for your loyalty to us here! We're so happy to see our team went above and beyond to help get you into another Lexus and you drove home satisfied. Thanks for being part of the family and here's to another 11+ years of working together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 11, 2022

Dealership Rating
Employee Rating

Earnhardt Lexus is consistently the best dealership. I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to More

by Robbyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2022

Earnhardt Lexus responded

It pleases us to see that you had a positive service experience here with us! Thank you for this great review and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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