Ricky Olson

Beware! My husband bought me a used car here. Unfortunately, within 4 weeks my car was over heating, broke down and in the service department. Luckily for us My husband bought me a used car here. Unfortunately, within 4 weeks my car was over heating, broke down and in the service department. Luckily for us we thought because we also bought their $4000 “Warranty Solution” five star bumper to bumper warranty. Wrong, after the warranty company paid out over $4000 in repairs they then declined an additional $2000 in repairs because of verbiage. This vehicle needed a new oil pan, thermostat, temp sensor, A/C condenser and radiator. Without a radiator, you do not have a drivable car. The dealership Groove Honda took some responsibility. After weeks of my headache and trying to get in touch with someone at the dealership who would listen. They did pay for the 2K in repairs that warranty would not. However, 8 weeks later my car is still in the service department and we are still without a car. The dealership management Bret and Jeremy are now ghosting us. It is obvious by the amount of repairs that my car needed that they do not inspect their trade ins, only detail them. I gave them $28,000 and all I got was a broke down car. Horrible customer relations. More

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Very freindly and knowledgeable. Loved seller Angelo.would recommend him to freinds. Will be back. Loved seller Angelo.would recommend him to freinds. Will be back. More

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Angelo was an excellent sales person and Rick in finance really worked for me. Angelo kept me informed and answered all my questions. really worked for me. Angelo kept me informed and answered all my questions. More

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Very helpful. Service I expected after buying three Honda cars from them. Will use them again in the future. cars from them. Will use them again in the future. More

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I appreciate the overall team. I’ve bought two brand new cars from here and I get all of my Acura’s serviced here. Service is great Danny is the best service advisor I have worked with. Overall a good exper cars from here and I get all of my Acura’s serviced here. Service is great Danny is the best service advisor I have worked with. Overall a good experience. More

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I had an excellent experience and I love my new car. Yes I would gladly recommend a Honda to anyone looking to purchase a new car. I would gladly recommend a Honda to anyone looking to purchase a new car. More

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Friendly and courteous employees throughout the entire process. Got a good price on the new car and a fair price on my trade. process. Got a good price on the new car and a fair price on my trade. More

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Customer service was great, the overall experience was superb. The facility was very clean and organized. superb. The facility was very clean and organized. More

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Good people, and a good deal. Used them before and will likely use them again. I am sure I will use their service department in the future for maintenance , too. likely use them again. I am sure I will use their service department in the future for maintenance , too. More

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Trey and the team at Freedom were amazing to work with. No high pressure tactics. Just great customer service and made for a very pleasant experience. No high pressure tactics. Just great customer service and made for a very pleasant experience. More

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