Ricky Olson | Page 11

Great Service! I just wanted to say Thank You to my sales guy Kenzie for his great customer service! He made it very easy to purchase a our new vehicle! Ricky also d I just wanted to say Thank You to my sales guy Kenzie for his great customer service! He made it very easy to purchase a our new vehicle! Ricky also did a great job! The whole experience at Freedom Honda was wonderful!! I will definitely recommend this team to all of my family and friends!! If I ever need a car now I know where to go!! More

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Over the top customer service!!! My experience @ Freedom Honda was spectacular. Nancy greeted us with a smile and was very knowledgable. I purchased an 09 Pilot. Everything about the My experience @ Freedom Honda was spectacular. Nancy greeted us with a smile and was very knowledgable. I purchased an 09 Pilot. Everything about the car is perfect for my family. I had to return 2 days after purchase due to a slight issue with the vehicles alignment, Dan and Nancy made sure I was well taken care of. They fixed the alignment free of charge and also detailed the vehicle without me asking them to do so. I will be buying another vehicle soon and I know exactly where I will be going. FREEDOM HONDA! More

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We went into this Honda dealership after visiting several other dealerships (of various vehicle brands). Freedom Honda was our last stop before we were to put our car search on temporary hold. We left Free other dealerships (of various vehicle brands). Freedom Honda was our last stop before we were to put our car search on temporary hold. We left Freedom Honda satisfied and happy. All the Freedom Honda employees we worked with are professional, courteous and attentive. Tamarin Mullenaux promptly got us into the dealership with excellent communication. Scott Brunelle patiently worked with us get to our budget bottomline price. Eric Holt, in particular is exceptional. Not only is Eric personable, he really went above and beyond, and we are grateful for his thoughtfulness. Mario Martinez got all our finance ducks in order, but when we found a little concern, Ricky Olson willingly assisted us right away when we dropped-in (unannounced) to straighten the problem out. Overall, our experience was great. We are happy with our experience and purchase. We have already recommended Freedom Honda to a friend looking to buy a Honda in the coming months, and we will continue to do so. More

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Above and Beyond I stopped by Freedom Honda yesterday to pay off my 2013 Honda CRV and was told by Ricky Olson that the payment was not handled through the dealership. I stopped by Freedom Honda yesterday to pay off my 2013 Honda CRV and was told by Ricky Olson that the payment was not handled through the dealership. However, at that point, he went above and beyond in terms of customer service. He contacted Honda Financial and we made arrangements with them and based on my immediate need, he provided an overnight service to me at no charge, expedited the transaction and saved me a great deal of time and headache. It is nice to know that there are people who recognize and are compassionate about the needs of others. I would like to thank him for his "insanely great" customer service on my behalf. It couldn't have been a more pleasant and satisfying experience! Thank you, Ricky! Pat Cahill More

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Yes its true a Honda may seem to sell itself because they are and have always have been a company that makes exceptional vehicles but with out the saintly patience of Nance Caldwell (sales), the calming pres are and have always have been a company that makes exceptional vehicles but with out the saintly patience of Nance Caldwell (sales), the calming presence of Dan Steinhour (Assistant sales Manager), Tamarin Mullenaux (Internet Director), even though the sale of the Honda Accord Hybrid that I now own, did not come directly under her departments purview, went above and beyond her call of duty. guess that's the military in me coming thru. And last but not least Ricky Olson (Finance Director) funny, knowledgeable and wields a pen and I highlighter like a swashbuckler. For me the day was simply about taking my 2011 Toyota Prius in to deal with a recall and having time to kill. And armed with some simple truths. One Toyota had been sending me letters wanting me to trade in my car, two knowing with each day its value was slipping. Three, that even though the new 2015 Prius was on its way and would be an all new and improved Prius, I would rather be an owner then a test driver. New model years tend to have problems that the owners get to find. So that left me looking at maybe 2016 and who knows what I would be offered in trade. So if you find yourself in the Freedom Honda lot there is an excellent chance that you will be driving home in a new car. And I'm glad I did. If you are lucky enough to find yourself in the hands of any of the wonderful people mentioned above, well count yourself fortunate. And happy driving. More

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Went into have service done on our other 2004 Honda Pilot it needed brakes. We purchased it used in 2009 from another dealership. It had 85,000 miles on it and it never broke down on us not once. I love Hond it needed brakes. We purchased it used in 2009 from another dealership. It had 85,000 miles on it and it never broke down on us not once. I love Honda Pilot's especially the redesign that they had undergone. It was my dream to get a newer one but I didn't think it would be affordable. We met with Adolfo Lopez he was very friendly, knowledgeable and helpful. He asked what I wanted as far as features and then he took us to the lot and showed us a 2011 Honda Pilot Touring edition. We went for a test drive and he explained various features. When we came back we went in an office and discussed the numbers, filled out some paperwork and before we knew it we were meeting with Rick in Financing. The whole process was the best car buying experience we've ever had. We will continue doing business with Freedom Honda for our future purchases and hopefully Adolfo in a Sales and Rick in Financing will still be part of their team. More

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When my dad and I were looking for a new car for myself, I was dreading the car nagging salesman part. Fortunately, when we arrived at Freedom Honda, Kenzie came out and greeted us right away with a friendl I was dreading the car nagging salesman part. Fortunately, when we arrived at Freedom Honda, Kenzie came out and greeted us right away with a friendly smile and helped us look at the car I was interested in. He then stayed with my dad and I and we had a great conversation until the finance department had us go back to finalize the deal. We were both extremely pleased with Freedom Honda in general, but especially pleased with Kenzie Leeper! He made the car buying process rather entertaining. Highly recommended. More

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Best experience ive had buying a car. The whole staff from sales to finance to service were phenomenal. Will refer everyone i know looking for a car to this dealer. from sales to finance to service were phenomenal. Will refer everyone i know looking for a car to this dealer. More

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