Ridel Linares
Ridel Linares at Subaru of Pembroke Pines
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Ridel Linares

Product Specialist

Subaru of Pembroke Pines

16100 Pines Boulevard
Pembroke Pines, FL 33027

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64 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

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64 Reviews

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64 Reviews of Ridel Linares

November 25, 2022

Dealership Rating
Employee Rating

Excellent attention and help in the business of my Ascent Touring,Thank you for everything More

by Aymee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Duane Massa

Nov 28, 2022

Subaru of Pembroke Pines responded

Congratulations on your new Subaru Ascent Touring! We are happy to hear that our team was so attentive and helpful throughout the process. Thank you for choosing Subaru of Pembroke Pines!

Nov 28, 2022

Aymee responded

Very good experience with the attention of everyone at the Dealer, from the Seller, Manager and Financier. I recommend this Pembroke Pines Subaru dealer to all my friends.Thank

March 12, 2022

Dealership Rating
Employee Rating

JC Morales took the time to talk me “off the roof” when I was unhappy with my finance experience. He listened to what I wanted and explained everything in full detail. He did not make me or my dad feel lik More

by D.A. Demarais
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Carlos Morales

Mar 13, 2022

Subaru of Pembroke Pines responded

It is great to see that JC and the team are going above and beyond to make your car-buying experience great. Thank you for supporting Subaru of Pembroke Pines and please let us know if you need anything down the line!

September 16, 2021

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Employee Rating

be careful if you try to buy or lease a car from Jaime or Ridel; I reached out to them interested in buying or leasing a car from them. I guess they thought i was my first rodeo. they are selling their cars More

by mariobros
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 01, 2021

Subaru of Pembroke Pines responded

I am very sorry to hear that you were dissatisfied with your experience. We strive to provide top-of-the-line vehicles at a fair and competitive value, and it is disappointing that we left you with the wrong impression. We are always looking for ways to improve our customer experience, so we appreciate your feedback and I would be happy to speak about this further if you are willing. Thank you, Duane Massa - General Sales Manager - (954) 443-2351

August 24, 2021

Dealership Rating
Employee Rating

70 point drop in credit score. Finance department hasn't sent lease payoff to Chase Bank. Went to Chase, they say it's a Subaru issue. Call Subaru, no answer. Now I'm on a lease and purchase which made my l More

by Livid
Friendliness
Recommend Dealer
No
Aug 24, 2021

Livid responded

And to be clear, my salesman Ridel was perfect in everything he did for me... it's the finance department that dropped the ball.

Aug 26, 2021

Livid responded

Still waiting now my lease payment has gone up even more because it's late due to Subaru finance department . I'm getting letters from Chase wanting the lease payoff from Subaru who cannot do their xxxx job, it's affecting my credit it's affecting my ability to get an apartment it's affecting everything please do your job. I could have walked to the xxxx bank with a check and giving it to them by now.

Sep 08, 2021

Subaru of Pembroke Pines responded

As you can imagine, your feedback is concerning and I am so sorry we didn't provide a seamless experience for you. I would be grateful to touch base and make sure everything is taken care of. I won't be able to find your contact information from this review, would you please give me a call at your earliest convenience? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

Sep 09, 2021

Livid responded

I have tried calling multiple times. No answer. Goes to a voice mailbox that has not been set up.

Sep 09, 2021

Livid responded

Here's how you can help. Dispute the claim that I missed a payment that caused my 70-point drop. I went to Chase they said it is up to Subaru to dispute this not me. This is my request to Subaru, please dispute this missed payment on a lease that I'm not even on.

March 24, 2021

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Employee Rating

Hello EveryoneMy name is Abe from Miami, Fl I want to Hello Everyone My name is Abe from Miami, Fl I want to share my experience when I purchased a used BMW at this dealer yesterday. Rydel was the sales More

by Abe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2021

Subaru of Pembroke Pines responded

Abe, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Subaru of Pembroke Pines, and we will certainly let Rydel know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 09, 2021

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Employee Rating

Their WRX STI's are way overpriced (At least $3000 over MSRP). They will lie to your face when negotiating a price and tell you that it's the lowest they can go. I did research when going in and knew I can More

by Johnsmith
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 10, 2021

Subaru of Pembroke Pines responded

We are sorry that you feel this way. I will relay this information back to my team. If there is anything we can do to make your day better, please do not hesitate to reach out to us.

January 03, 2021

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Employee Rating

Sales representatives were very understanding, knowledgably and responsive. Thank you for making my car purchase a smooth process for a good price ! Good Dealership of Subaru. More

by ravikaruku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Medina

January 02, 2021

Dealership Rating
Employee Rating

Overall experience was great. Ridel was great, answered any questions, did not feel pressured or as if he was “just” selling to meet his goals. Thank you More

by onesetfootprints
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 16, 2020

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Employee Rating

Ridel really did a great job in having all the paperwork ready to sign as was professional. The staff where u pay for service, that is the one or two ladies who you pay when service is done could be a li More

by WMMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Igor Aranovskiy

December 07, 2020

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Employee Rating

Extraordinary,perfect people always helping ridel and Jorge perfect guys, I’m satisfied with the service bring me, is a placer go to Subaru pempro pine thanks More

by DARIONU48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Tocuyo

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