I just absolutely love Rita Barkstrom at McGrath Lexus of Westmont. She is such a warm caring person, that you don't feel as she is selling you a car, but more of an experience. Firstly, when you walk in McGrath, you can feel the luxury. The show room is beautiful and luxurious. In a matter of minutes, I was greeted by at least 3 sales people, but once i told them I had an appointment with Rita, they all graciously "backed off" and wished me well. I thought that was nice. My new purchase was my third with Rita and fourth with the Lexus product. My first was not at McGrath, but upon servicing my car there, I "changed" dealerships and never went back to the other one. The level of professionalism and customer service is so refreshing, from the sales people, service and just car washing staff, you couldn't ask for better service or even get it anywhere else. With the state of the economy, you want to feel as if you matter and that although you might feel a little apprehensive splurging on a luxury vehicle, it is worth it! They really work to get you the best price and it is a great dependable product. Ever since we met Rita, we have always gone back to her. She is always available to answer any questions honestly and promptly. You never feel rushed. In fact when I know its time for a new vehicle, I just call her. We just can't say enough about her! I recommend everyone shop with her!
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