Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof | Page 2

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
226 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

226 Reviews

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226 Reviews of Rob Ploof

March 01, 2024

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It was a pleasure working with Frankie; friendly, knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. More

by echo.bernarda54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Mar 04, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie, and that he and our team were able to help make the process of choosing a new Toyota a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 29, 2024

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We arrived at Heritage Toyota to begin our new car search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with th More

by RPS_52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Mar 01, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that he was able to help choose the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 24, 2024

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Jason is transparent and honest. He understands his clients and makes the best recommendations! If you are looking for a true partner in your search, Jason is an excellent choice. More

by 802
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Feb 26, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

February 23, 2024

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I contacted Matt through his internet link and messaged him about finding a pre-owned Prius in good condition. His response was immediate and friendly. He hooked me up with that kind of car pronto! To top More

by jr
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Cousino, Matthew Messenger

Feb 26, 2024

Heritage Toyota responded

Joe, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that they were able to help find the perfect fit for your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2024

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The car buying experience was completely different from our past car buying event. We didn't feel like we needed to be on guard and could relax. More

by Markhouston92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Feb 21, 2024

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jason to shop for your new Toyota, and that he and our team were able to make the process a smooth, stress-free and enjoyable one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2024

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My husband and I arrived one weekend with our 4 year old and 6 month old in tow. Matt provided incredible support and service to my family and I throughout the process. He was very patient, understanding, a More

by Stnguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Feb 21, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you and your family enjoyed working with Matt to shop for your new Toyota, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 19, 2024

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Was very quick and easy matt was an awesome salesman to work with. Would recommend. More

by Jacob19buchanan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Feb 20, 2024

Heritage Toyota responded

Jacob, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 16, 2024

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I spent almost 4 hours with Joe one afternoon trying to figure out what exactly I was looking for in a vehicle. He went above and beyond my expectations to find the perfect car for me. We looked at a a bun More

by Tyler Bedard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

Feb 19, 2024

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new RAV4, and that he was able to find the perfect fit to check all your boxes! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2024

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Frankie got me into my dream car, he worked with my partner and I and we couldn’t be happier!! More

by Christahemingway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Feb 13, 2024

Heritage Toyota responded

Christa, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he and our team were able to help you take home your dream car! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 09, 2024

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Our experience buying a car from Heritage Toyota with Joe Mount was top notch. It really doesn't get any better. Never felt pressured. Always felt comfortable. Joe was super friendly and knowledgeable. He f More

by mwilkes211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

Feb 12, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Subaru, and that he was able to help find the perfect vehicle for both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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