Rob Swearingen

The general manager worked with me to attempt to make things right after their detail shop damaged my interior and paint. things right after their detail shop damaged my interior and paint. More

by elijah.a.kim Verified Customer Verified Customer

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Rob was amazing, the hole team was very fun to work with I went back with more questions about the car and they were fast and efficient on everything I went back with more questions about the car and they were fast and efficient on everything More

by batesa05 Verified Customer Verified Customer

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Everyone we dealt with was knowledgeable and courteous. They worked to get me into a car within my price range. They worked to get me into a car within my price range. More

by butler.claudia Verified Customer Verified Customer

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Morgan keeten was my service rep. He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional info He was not welcoming or friendly compared to my first time in for service and had JP as my rep. Morgan didn’t smile, didn’t offer any additional information, gave attitude. I understand maybe the policy at Kia of everett is tell every customer who asks for a rental, there is no rental available even though there is one available. However he didn’t wait to hear my situation out where I had called in advance and a manager approved me for a rental since my car was just in for service for 3 weeks for an engine issue and this second time I’m coming in was immediately the next day after I picked up my car and the same engine light came back on. What if I had another 3 weeks with no car? When I did receive the rental car from Morgan he added a comment about wanting the rental car back since the dealership needs it. I didn’t feel like that was necessary to make me feel bad about taking a rental car. Everyone else is very friendly and not condescending. More

by anntseng317 Verified Customer Verified Customer

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They treated me like I was a member of the kia family very nice people very nice people More

by jeffrip2112 Verified Customer Verified Customer

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Professional, knowledgeable, always prompt, work is always on time, if not completed sooner. Waiting area is always clean with plenty of water and fresh coffee. always on time, if not completed sooner. Waiting area is always clean with plenty of water and fresh coffee. More

by frederickptrs Verified Customer Verified Customer

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Kenny and Rob were great to work with. The staff was very friendly and helpful. The staff was very friendly and helpful. More

by schroederbb Verified Customer Verified Customer

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They helped get me into the perfect car and made sure I could get the most out of the latest technology. could get the most out of the latest technology. More

by Therese E Verified Customer Verified Customer

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Very friendly and polite, will get any answers for what ever questions you may want to ask. ever questions you may want to ask. More

by ricardofray850 Verified Customer Verified Customer

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They will screw you over when they get the chance too. thats all I have to say. thats all I have to say. More

by trattlesbrandan Verified Customer Verified Customer

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