Karina Alvear

Complicated Difficult and Miserable should be their slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days beca slogan. Poor communication, top down. Expectations, that we were assured to expect, were not fulfilled. Could not use my new van for five days because there was no follow-through with the service orders that were supposed to have been implemented while the car sat the dealership for seven days. Pre paid in full and beyond nothing in communication, crickets, on pickup day and prior. We had to call THEM. Service department said they had no record of our upgrade requests. Zero employees had the same understanding…each contradicting what we were told by the prior. Such a very miserable experience. More

by dvwhomes Verified Customer Verified Customer

Helpful 0

Report | Print

They helped get me into the perfect car and made sure I could get the most out of the latest technology. could get the most out of the latest technology. More

by Therese E Verified Customer Verified Customer

Helpful 0

Report | Print

Professional and quick. I won’t take my car anywhere else. Thanks Kia of Everett I won’t take my car anywhere else. Thanks Kia of Everett More

by turbomamma9370 Verified Customer Verified Customer

Helpful 0

Report | Print

Good service, very helpful, treat people well. Hope they will keep on and do even better. Hope they will keep on and do even better. More

by kulangsu2 Verified Customer Verified Customer

Helpful 0

Report | Print

Had a great buying experience. Will recommend KIA Everett to friends and family. Karina and everyone were friendly, knowledgeable and helpful! Will recommend KIA Everett to friends and family. Karina and everyone were friendly, knowledgeable and helpful! More

by scott_johnson222 Verified Customer Verified Customer

Helpful 0

Report | Print

All of the staff were friendly and helpful, They made the service visit easy on arrival and my vehicle was ready for pick-up ahead of schedule. the service visit easy on arrival and my vehicle was ready for pick-up ahead of schedule. More

by italiana.necco Verified Customer Verified Customer

Helpful 0

Report | Print

Israel Jimenez and Karina are amazing and helpful caring people. They have always went above and beyond to help me, but your service department is terrible and I regret buying the vehicle. And I wish I woul people. They have always went above and beyond to help me, but your service department is terrible and I regret buying the vehicle. And I wish I would never have to go back there and service my car but now my warranty ties me to Kia. In the future I will be going to a different Kia to get my car serviced. They are not thorough when checking the vehicle and not helpful when it comes to considering people schedules and need to have a vehicle. They gave me back a car that was not properly fixed and unsafe. And they are now making me wait two weeks to bring it back to hopefully be properly fixed. I no longer trust their work or anything they say. More

by christiefurtado Verified Customer Verified Customer

Helpful 0

Report | Print

Not a fan of the car buying experience in general… these folks did a great job of making it mostly painless. folks did a great job of making it mostly painless. More

by garydutton Verified Customer Verified Customer

Helpful 0

Report | Print

Vehicle could have been cleaned up better, but the Doug, Nadia, and the rest of the crew were fantastic! Nadia, and the rest of the crew were fantastic! More

by sgmctavish0 Verified Customer Verified Customer

Helpful 0

Report | Print

La atencion fue muy buena , igual que el lugar es bastante cómodo y me dieron muchas opciones bastante cómodo y me dieron muchas opciones More

by lulo24 Verified Customer Verified Customer

Helpful 0

Report | Print