Robert Bobo

Very efficient. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. Knowledgeable. Quick. Pricing may need to be checked. Will be back. Friendly. one of the better. More

by mmmartin1299 Verified Customer Verified Customer

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I continue to return to Heritage year after year because they truly take care of the customers. Always professional and personable and respectful. they truly take care of the customers. Always professional and personable and respectful. More

by AGGYMOM Verified Customer Verified Customer

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I was tweeted very nice and Professional, they were very honest. And save me money, They check my brakes. And told me they were fine. honest. And save me money, They check my brakes. And told me they were fine. More

by MYTIA48 Verified Customer Verified Customer

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Mario is great to have as your sales person. He will great you with a smile and will always be there when you have any questions. I always choose heritage for the great service we get. They are He will great you with a smile and will always be there when you have any questions. I always choose heritage for the great service we get. They are down to earth people who don’t just try and sell you something. Thank you heritage family. Also a special thank you to Mario. More

by LJ.GABRIEL16 Verified Customer Verified Customer

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Shawn Waara cares about customers Starting in May of 2006 after Heritage bought the GMC-Buick dealership from Musser Motors in Terrell, I purchased six GMC vehicles from my good friend Starting in May of 2006 after Heritage bought the GMC-Buick dealership from Musser Motors in Terrell, I purchased six GMC vehicles from my good friend, Glenn Raines. Five were GMC Sierras and one Yukon. During my last transaction on July 21, 2018, Glenn was in very declining health condition. After we agreed on the deal, he introduced me to Shawn Waara. Glenn told me to rely on Shawn for my business with Heritage if he was unable to do so. Shawn took over the final details of my purchase of the 2018 Sierra SLT. He sat in the cab with me and my wife and thoroughly went over details of all the electronic devices, etc of the truck, pairing our phones and the like. We were impressed with his attention to our understanding of the new vehicle. Glenn has passed on and Shawn is now my “go to” man at Heritage. I have recently had some warranty issues and concerns in the service department and Shawn has helped me with contact issues as an intermediary. I have trust and confidence in Shawn and Mr Bobo is fortunate to have him on staff. James Huffman, Terrell More

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Poor Customer Service I have purchased two vehicles from Heritage and my service was excellent, however my sales representative has been ill and they referred me to someone I have purchased two vehicles from Heritage and my service was excellent, however my sales representative has been ill and they referred me to someone else. This person claimed to have taken over all the customers for my old representative but would never follow-up like he said. I continued to call and finally gave up because I never got the information I asked for. I then sent an email to Robert Bobo and he never apologized or acknowledged the problem he just pawned it off on someone else to call and try to help me. I never called back, I decided I would try somewhere that actually cared about helping their customers. More

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Great A+++ I am located in Tennessee and I called this dealership about purchasing a used truck and flying into the dealer. They Picked me up at the airport and I am located in Tennessee and I called this dealership about purchasing a used truck and flying into the dealer. They Picked me up at the airport and had all the paperwork ready when I arrived More

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Love working with Heritage Been buying cars at Heritage for 10 years now and I always look forward to working with them. Always fair, never a hassle. They always take great care Been buying cars at Heritage for 10 years now and I always look forward to working with them. Always fair, never a hassle. They always take great care of us. Shawn is always available day or night for anything we ever need. More

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Heritage Buick GMC is the real deal. I shopped a 1500 mile radius, looking for a nice used Atomic Orange '08 or newer Corvette. GM Certified. It's hard buying "a pig in a poke" so to speak, but Jace (s mile radius, looking for a nice used Atomic Orange '08 or newer Corvette. GM Certified. It's hard buying "a pig in a poke" so to speak, but Jace (sp?) was great to work with. Took extra pics of spots on the car I thought may be troublesome cosmetically, was totally honest in his description and assessments. The transaction went through smoothly, as Robert (GM), Misty and Nancy all helped with the paperwork and easing my anxiety. They even arranged shipment of the car to me, for about the cost of my purchasing a ticket to fly to them. Filled the car with gas, put 60 day Texas tags on it, and I was good to go. I only wish this dealership could train the dealers in Northern Virginia. Those are (in general and in my opinion) the worst at just lying to you about the condition of a car to get you in and on the lot. I wasted a LOT of time with them. To sum it up, I would not hesitate to purchase another car online and from a distance like this from them again. More

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