Robert Cunningham | Page 3
Technician
Bellingham Ford Lincoln
1820 James Street
Bellingham, WA 98225
Dealership Experience
29 yrs, 6 mos
41 Reviews
Write a Review41 Reviews of Robert Cunningham
July 18, 2022
Bellingham Ford is my dealership, the service department always takes good care of me. This visit Charlie was my service writter. always takes good care of me. This visit Charlie was my service writter. More
Other Employees Tagged: Lori Schwartz , Jeff Brown, Sabrinah Garza, Charlie James-Silva, Cole Miller, Jahn-Paul Whitten
July 06, 2022
The body shop did an excellent paint job on my Escape. Help with the rental car. Help with the rental car. More
Other Employees Tagged: Steven Miller, Lori Schwartz , Jeff Brown, Sabrinah Garza, Charlie James-Silva, Cole Miller, Jahn-Paul Whitten
July 03, 2022
They always do what they say they will do and they stayed open when I was running late to pick up my car open when I was running late to pick up my car More
Other Employees Tagged: Lori Schwartz , Jeff Brown, Sabrinah Garza, Charlie James-Silva, Cole Miller, Jahn-Paul Whitten
May 21, 2022
Helped fix the problem they were very thorough will use them again no wash though them again no wash though More
Other Employees Tagged: Lori Schwartz , Jeff Brown, Sabrinah Garza, Charlie James-Silva, Cole Miller, Jahn-Paul Whitten
April 13, 2022
The did not fix the transmission issue that they charged me to fix, the lost my keys, they killed my batter, and damaged my nav system. I will never return to this dealership again. Also my appointment time me to fix, the lost my keys, they killed my batter, and damaged my nav system. I will never return to this dealership again. Also my appointment time was 9 am, they didn’t even look at the vehicle until the following day. More
April 08, 2022
Everyone at Ford makes you feel like family. I am forever grateful for their service and kindness! Personal shoutout to everyone in the service department, you guys rock! I am forever grateful for their service and kindness! Personal shoutout to everyone in the service department, you guys rock! More
Other Employees Tagged: Lori Schwartz , Jeff Brown, Tristin Dunn, Sabrinah Garza, Charlie James-Silva, Daniel Jefferson-Francis, Cole Miller, Samantha Monroe, Jahn-Paul Whitten
March 12, 2022
Excellent service department. Charlie and David made it a wonderful experience. Will definitely be coming back for more services. Charlie and David made it a wonderful experience. Will definitely be coming back for more services. More
Other Employees Tagged: Julian Greening, David Carrera , Jeff Brown, Sabrinah Garza, Charlie James-Silva, Daniel Jefferson-Francis, Cole Miller, Samantha Monroe, Jahn-Paul Whitten
February 20, 2022
Service took 1:45 minutes. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. More
Other Employees Tagged: David Carrera , Katie Bruinsma, Tristin Dunn, Jordan Gonzalez, Charlie James-Silva, Daniel Jefferson-Francis, Cole Miller, Ellie Miller
February 11, 2022
this is by far the worst customer service I have ever had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and r had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and ready for the 75 thousand mile service completed plus a new Key ordered and a new Serpentine belt ready to be installed . At time of initial day and time was set up so that since is my only transportation I would have to wait until the service was completed that day. On that date of service Ford offered me a courteous service ride home. It was not until 5:00, after I called Ford that I found out they had not started this service very late in the day and the service was not completed and they did not have all the parts. I was very upset with there lack of professionalism and lack of service. It was not until the next morning I had to make the calls to Ford dealership to tell I needed my truck because I had numerous Medical appointments on this service date,. Long story made short is that finally sent out the courteous service van to get a ride back to Bellingham so that I could pick up my truck in Bellingham, After I made all the calls the next day. Very, very poor service. I really do not think the service desks and the parts people communicate much and neither of the service desks communicate back and forth! As for the people I worked with and to rate them, I talked with so many of them, I do not remember who I talked to. More
Other Employees Tagged: David Carrera , Katie Bruinsma, Charlie James-Silva, Daniel Jefferson-Francis, Cole Miller, Ellie Miller