Robert Mason
Robert Mason at Heritage Honda Westminster

Robert Mason | Page 17

Sales Associate

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

4.9
170 Reviews
4.9

170 Reviews

Write a Review

Dealership Experience

22 yrs, 3 mos

Industry Experience

22 yrs, 7 mos

Languages Spoken

English English

170 Reviews of Robert Mason

December 01, 2017

Dealership Rating
Employee Rating

CRV purhcase Courteous sales team willing to meet the needs of the customer. Very polite and caring! Easy to work with and good followup after the purchase. More

by lkephart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2017

Heritage Honda Westminster responded

Hi, thank you for taking the time to leave a review for us at Heritage Honda Westminster. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2017

Dealership Rating
Employee Rating

New Car Honda Accord WE were able to get to bottom line pricing quickly including a trade in. Rob Mason was not pushy during the process. Car was delivered same day. More

by runner65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2017

Heritage Honda Westminster responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Westminster works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

July 28, 2017

Dealership Rating
Employee Rating

It is always a pleasure doing business with Rob! C. My family has purchased many cars from Heritage Honda Westminster. It is the professionalism, customer satisfaction and ease to do business which kee More

by C. Celeste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Henigman

May 26, 2017

Dealership Rating
Employee Rating

Service and sales I am very happy with the service department. Tom is attentive to service needs. They do a professional job and have a shuttle service for you to us More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2017

Heritage Honda Westminster responded

Hello – Heritage Honda Westminster would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Rob and the team! Thank you again for your review.

December 11, 2016

Dealership Rating

Totally honest and trustworthy The most important thing to me is that a dealer be honest and trustworthy. Westminster met those criteria in spades, which is why I gave five stars. More

by BlueSky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Rubin, Bill Spradbrow, Anthony, Kevin

Dec 22, 2016

Heritage Honda Westminster responded

Thank you so much for taking the time to send us a positive review. We are pleased to hear that your experience here was memorable, and we will be sure to share your comments and concerns with our team. We genuinely appreciate your business and thorough review as Heritage Honda Westminster works extremely hard to ensure a satisfying visit for each and every customer. Please do not hesitate to call or stop in anytime, as we would love to hear from your again. Thank you and have a great day.

December 06, 2016

Dealership Rating
Employee Rating

2017 Civic Rob Mason found us the car we wanted with a fair trade-in and purchase price I was very pleased with. Rob was courteous, knowledgable, everything I ex More

by Wayne Rooney
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Heritage Honda Westminster responded

Greetings Wayne. Heritage Honda Westminster would like to congratulate you on your new 2017, Honda Civic. It was our pleasure helping you find a vehicle that is right for you, and we will be sure to share your experience with Robert Mason and our team. Please do not hesitate to stop in with your Honda for a check-up in the future. Thank you again for the highly praised feedback!

November 20, 2016

Dealership Rating
Employee Rating

Great Experience! We had a truly great experience at Heritage Honda of Westminster! This was my second time buying a car there and the wonderful customer service is wha More

by mterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 05, 2016

Heritage Honda Westminster responded

Good afternoon, Terry! Thank you so much for your kind comments. Heritage Honda Westminster is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Terry for the highly praised review.

July 03, 2016

Dealership Rating
Employee Rating

Love my 2016 Accord from heritage Honda Westminster Fall of 2015 needed to replace my 2007 Accord. Checked out Heritage Honda Westminster. Staff was very friendly especially Rob Mason of the sales depar More

by Love my Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee

Jul 06, 2016

Heritage Honda Westminster responded

Greetings! Thank you for stopping by Heritage Honda Westminster. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

May 18, 2016

Dealership Rating
Employee Rating

A great place to purchase a Vehicle. I have purchased three new honda automobiles from Heritage Honda Westminster since 2013. The reason I keep going back to this Heritage dealership is b More

by Carguy Joel12325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Rubin, Rich from financing

May 19, 2016

Heritage Honda Westminster responded

Hello Joel, Heritage Honda of Westminster would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your encouraging thoughts with Robert and the team! Thank you again for your review.

May 04, 2016

Dealership Rating
Employee Rating

Awesome place! Went is to look at a used car ended up buying a new car for the same payments as a used car would have been. the sales team is amazing they work hard More

by shawn howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: PETE MARTIN

May 04, 2016

Heritage Honda Westminster responded

Heritage Honda Westminster appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Shawn for the highly praised feedback.

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