Robert Mason | Page 17
Sales Associate
Heritage Honda Westminster
580 Baltimore Blvd
Westminster, MD 21157
170 Reviews
Write a ReviewDealership Experience
22 yrs, 3 mos
Industry Experience
22 yrs, 7 mos
Languages Spoken
English
170 Reviews of Robert Mason
December 01, 2017
CRV purhcase Courteous sales team willing to meet the needs of the customer. Very polite and caring! Easy to work with and good followup after the purchase. Courteous sales team willing to meet the needs of the customer. Very polite and caring! Easy to work with and good followup after the purchase. More
August 22, 2017
New Car Honda Accord WE were able to get to bottom line pricing quickly including a trade in. Rob Mason was not pushy during the process. Car was delivered same day. WE were able to get to bottom line pricing quickly including a trade in. Rob Mason was not pushy during the process. Car was delivered same day. More
July 28, 2017
It is always a pleasure doing business with Rob! C. My family has purchased many cars from Heritage Honda Westminster. It is the professionalism, customer satisfaction and ease to do business which kee My family has purchased many cars from Heritage Honda Westminster. It is the professionalism, customer satisfaction and ease to do business which keeps bringing us back. Rob Mason is the ultimate professional who truly cares about his customers. I can't recommend him enough if you are in the market to purchase a car! Thanks Rob for all of your EXCELLENT service! More
Other Employees Tagged: Tom Henigman
May 26, 2017
Service and sales I am very happy with the service department. Tom is attentive to service needs. They do a professional job and have a shuttle service for you to us I am very happy with the service department. Tom is attentive to service needs. They do a professional job and have a shuttle service for you to use while they work on your car. I recently bought another Honda there and found It easy to work with our salesperson, Rob Mason. More
December 11, 2016
Totally honest and trustworthy The most important thing to me is that a dealer be honest and trustworthy. Westminster met those criteria in spades, which is why I gave five stars. The most important thing to me is that a dealer be honest and trustworthy. Westminster met those criteria in spades, which is why I gave five stars. They honored every statement they made, including the price given to me over the phone - even though it later turned out there were some fees they had neglected to mention. They even honored their offer to deliver the car to my home an hour and a half away! There was no high-pressure sales talk, and they were extremely patient as I explored the various options from which I had to choose. If there is anything they could improve, it would be to have one (or even two) points of contact with me; it seemed as though every day I was getting a call from a different person, who did not necessarily know about the conversation I had with his predecessor. Also, I was disappointed that my salesman was unfamiliar with many of the features on my new Accord Hybrid -- which I hoped he would show me how to use. More
Other Employees Tagged: Steve Rubin, Bill Spradbrow, Anthony, Kevin
December 06, 2016
2017 Civic Rob Mason found us the car we wanted with a fair trade-in and purchase price I was very pleased with. Rob was courteous, knowledgable, everything I ex Rob Mason found us the car we wanted with a fair trade-in and purchase price I was very pleased with. Rob was courteous, knowledgable, everything I expect from a salesperson when looking for a new car. He made the purchase process easy and without stress. More
November 20, 2016
Great Experience! We had a truly great experience at Heritage Honda of Westminster! This was my second time buying a car there and the wonderful customer service is wha We had a truly great experience at Heritage Honda of Westminster! This was my second time buying a car there and the wonderful customer service is what keeps my family and I returning for all of our auto needs. Rob was so helpful and he truly takes his customers' needs into consideration. Overall, we had a great experience! More
July 03, 2016
Love my 2016 Accord from heritage Honda Westminster Fall of 2015 needed to replace my 2007 Accord. Checked out Heritage Honda Westminster. Staff was very friendly especially Rob Mason of the sales depar Fall of 2015 needed to replace my 2007 Accord. Checked out Heritage Honda Westminster. Staff was very friendly especially Rob Mason of the sales department. Had incentives which were important to me. This is my fourth Accord and 5th Honda automobile. Service was great and I purchased the exact car I was looking for. Service also installed mud flaps at a reasonable price. More
Other Employees Tagged: Robert Lee
May 18, 2016
A great place to purchase a Vehicle. I have purchased three new honda automobiles from Heritage Honda Westminster since 2013. The reason I keep going back to this Heritage dealership is b I have purchased three new honda automobiles from Heritage Honda Westminster since 2013. The reason I keep going back to this Heritage dealership is because of the wonderful management team in place, and one salesperson in particular; Robert Mason. I can't say enough about Robert Mason, who I initially met through a recommendation from my brother, who has and continues to purchase cars through him. Mr. Mason has always responded to all my inquiries with quick and accurate answers; he is very knowledgeable.. In addition, he is very responsive to all my concerns, and works within my budget to provide the best vehicle to meet my needs. After driving a Mercedes and Infiniti vehicle, I now am the proud owner of a 2013, and two 2016 honda automobiles, and couldn't be happier with the cars and the service provided by Mr. Mason and the entire dealership. Joel Segall More
Other Employees Tagged: Steve Rubin, Rich from financing
May 04, 2016
Awesome place! Went is to look at a used car ended up buying a new car for the same payments as a used car would have been. the sales team is amazing they work hard Went is to look at a used car ended up buying a new car for the same payments as a used car would have been. the sales team is amazing they work hard to get you in a car that is right for you. More
Other Employees Tagged: PETE MARTIN