They did a good job for the oil change and getting my car
fixed. Service guy was good and very helpful. Great services thanks. Bye
fixed. Service guy was good and very helpful. Great services thanks. Bye
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by Psaint1
Nov 05, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Great, quick service on a much needed battery
replacement. Service department did intake on the car late in the day and returned it within 45 mins. Thank you!
replacement. Service department did intake on the car late in the day and returned it within 45 mins. Thank you!
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by JEB
Oct 21, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
This review is for Rob Quintana in service, with
honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic
honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic. I had a little anxiety when David moved to another area, but he recommended Rob for service and I'm glad he did. Rob has continued David's excellent service for my family. He always is honest about what the cars need, and tries to find the most economical way to fix what is needed. He is friendly and professional, and has earned my trust, which isn't easy to do. I can't recommend him highly enough.
Celeste Fitzpatrick was also recommend by David Scott when we were looking for a new vehicle, and she gave our family a fantastic deal on exactly what we needed. She is a pleasure to talk with, and I also highly recommend her. The buying process, which can be stressful at times, was actually enjoyable with Celeste. Thanks to her we were able to purchase a 2020 Fit within our budget.
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by Honda Guy
Other Employees Tagged:
Celeste Fitzpatrick
Oct 06, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Robert Pitman was the salesman who assisted me on the
phone regarding my online selections of the Honda vehicles. In person, he was delightful to work with. Not only did he assist me with the purchase, l
phone regarding my online selections of the Honda vehicles. In person, he was delightful to work with. Not only did he assist me with the purchase, later he assisted me with some service issues. Very pleased. The manager, and finance director were also helpful. Thank you. I would recommend Honda arrowhead.
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by Linda w,
Other Employees Tagged:
Robert Pitman - Robert Quintana- Sean Johnson- Raquel
Sep 30, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Everytime I go to this dealership the customer service is
superior than most. Robert was kind and extremely helpful! Thanks so much for always taking care of me!
superior than most. Robert was kind and extremely helpful! Thanks so much for always taking care of me!
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by April1978
Sep 29, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Great customer service. Love Lyft Service. Robert did a
very nice job taking care of my needs. I also like the text status for both my service and the Lyft ride.
very nice job taking care of my needs. I also like the text status for both my service and the Lyft ride.
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by Jnichols
Sep 09, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
We have been coming to this dealership since we purchased
our CRV in 2012. Our car finally hit the 60,000 mark and all the great work needed was done in a reasonable time. Excellent courteous service f
our CRV in 2012. Our car finally hit the 60,000 mark and all the great work needed was done in a reasonable time. Excellent courteous service from Robert Quintana, finding us the best price, provide detailed info and helpful explanations. Happy.
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by sandi paul
Sep 08, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Service Adviser Robert Quintana is the best. Always takes
care of my car’s problem with speed and efficiency. He’s an advisor that can be trusted!
care of my car’s problem with speed and efficiency. He’s an advisor that can be trusted!
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by Linda.wentworth
Other Employees Tagged:
Driver - taking to and from home polite and good driver
Aug 24, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
This is my 5th car from your dealership. I have been very
satisfied with the sales & service center . Your remodeled sakes area & service center is beautiful
satisfied with the sales & service center . Your remodeled sakes area & service center is beautiful
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by Marilyn Monroe
Aug 10, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
Robert Quintana is an excellent service advisor. I am
always confident that he will give me an honest and reliable assessment. Always gives me a detailed printout of breakdown of cost and why needed. He
always confident that he will give me an honest and reliable assessment. Always gives me a detailed printout of breakdown of cost and why needed. He is always polite and takes care of car as quickly as possible.
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by Linda.wentworth
Jun 11, 2020 -
Arrowhead Honda responded
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
If you have any questions or concern in the future, please feel free to contact me.
Raquel Perez
rperez@arrowheadhonda.com
CRM
623-815-2083