Robert Wakefield
Robert Wakefield at Liberty Honda
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Robert Wakefield

Product Specialist

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Robert Wakefield

October 24, 2024

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Employee Rating

This is my second HR=V purchased at Liberty. I have been very pleased with the sales process as well as the service I received on the first HR-V....that's why I came back. So far, I have been v More

by DONAGHUEK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 24, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 18, 2024

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Rob was great to work with! He knew what I wanted and made it happen! More

by CRICKET.LMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte

Oct 18, 2024

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and the team met your expectations. Thank you again for choosing Liberty Honda!

October 18, 2024

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Robert outstanding and knowledgeable. Very bright and intelligent person. Answered all my questions quite nicely. More

by FOSTINI
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Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Rocky Hernando

Oct 19, 2024

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

October 16, 2024

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The service was excellent, Robert do a wonderful job, I will tell all my friends going to Liberty honda More

by ERICLEONG99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 17, 2024

Liberty Honda responded

Thank you so much for your kind words, Eric, and for taking the time to leave us this wonderful feedback!

October 03, 2024

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Best friendly experience! Second visit and second Honda civic purchase. The buying process was quick and easy. More

by JACQUELINETORRES1
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dingle

Oct 04, 2024

Liberty Honda responded

Jacqueline, It's great to hear that Justin, Robert, and our team were able to get you exactly what you needed. We aim to ensure Congratulations on your new Honda Civic! Everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 21, 2024

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Everyone at Liberty Honda treated me with kindness and respect. I transacted primarily with Robert Wakefield, who took me on a test drive all the way back in the Spring. I communicated I was a serious buy More

by bgagnon93
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte

Sep 21, 2024

Liberty Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

September 10, 2024

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Loved the whole experience. Felt extremely welcome from beginning to end. All my question were answered appropriately. I am extremely happy with my purchase. More

by CAITWAKES19
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Recommend Dealer
Yes
Sep 10, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2024

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No complaints with anyone who i spoke too but one of the cars I've bought had a slight problem. It will be checked Monday but other than the slight inconvenience it was great! More

by Ibro Uvalic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dingle

Aug 25, 2024

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Ibro, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 21, 2024

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I worked with Robbie at this dealership, he was awesome. Very patient, very kind, he took his time to make sure that all of my questions were answered. I was a little indecisive and Robbie explained all of More

by shelissa.newball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando

Aug 21, 2024

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Shelissa, and it was a pleasure having you at the dealership. We appreciate your review!

August 21, 2024

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Employee Rating

Working with Chloe Truglio as the service contact at Liberty Honda is a pleasant experience. More

by SIMMONS20972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Chloe Truglio

Aug 21, 2024

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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