Roberto Alfaro | Page 21
Service Director
Currie Motors Ford of Frankfort
9423 West Lincoln Highway
Frankfort, IL 60423
205 Reviews
Write a Review205 Reviews of Roberto Alfaro
May 27, 2014
Scheduled oil change FORD ESCAPE I called Jack Vogel to set-up a scheduled oil change for me, So I wouldn't have a big wait time, well when I came in and seen Roberto Alfaro he ask me I called Jack Vogel to set-up a scheduled oil change for me, So I wouldn't have a big wait time, well when I came in and seen Roberto Alfaro he ask me if I would like to have the recalls taking care of while I was there and I said sure that way I won't have to come back, So every thing was taking care of at one time. these guys and the dealership are the greatest. Richard Smith More
Other Employees Tagged: Jack Vogel
March 12, 2014
I brought my 2009 Ford Flex in for service (Alex, Roberto and the other service team are great!) and I was considering the purchase of a new or used Flex. (love the Flex). Alex introduced me to Peter Porzio and the other service team are great!) and I was considering the purchase of a new or used Flex. (love the Flex). Alex introduced me to Peter Porzio and my great experience took off from there! The process was a little long, because they were really trying to work with in my budget and some of the requests I asked for in a new purchase. But, so happy to say I sincerely enjoyed the hospitality and the friendliness of the staff at Currie. Dan had some time to show me different vehicles and I was interested in a 2013 model. Peter took the time to research different models for me and even took time to speak with my brother long distance of why I needed certain options, including adding a extended warranty and a AWD vehicle. I travel a lot in my profession and need to have the security of a safe, dependable vehicle. My 2009 AWD Flex proved it was an amazing vehicle this winter and I wanted the same in my newer one. At one point I was still unsure about my financial obligation and Jason suggested I take the 2013 for the evening. I was truly happy I did. It made all the difference to me in understanding how safe I felt with all the great safety and hands-free options. I knew this during the test drive with Peter, but driving it on my own routes, made it solidify how comfortable I was. Jeff was helping with my budget and Jason made it work. Being solely responsible for my finances, I really appreciated the true effort of Peter, Jason and Ken in finance to give me all options with what I was comfortable with. I came back the next day to meet with Ken in finance. He really worked on getting me the best interest rate. Then he thoroughly explained everything to me and I had the keys in my hand! Because it was snowing, Peter and Dan both helped me transfer all of my belongings to my new Flex. Before I left, Peter helped explained some more of the options that I had and help me set up my phone, phone book and radio options. The team at Currie was really great! Thank you all! I have already and still will keep recommending friends to the dealership based on my experience. Looking forward in stopping in and saying HI!!! Most Sincere Thanks! Debra Nanni More
Other Employees Tagged: Pete Porzio, Jeff O'Brien, Jason Latif , Ken Gohmann, Alex Karlstedt, Dan Chorzempa
January 28, 2014
Serviced our vehicles 2013 F150 & 2007 Ford Edge with Currie in January. One routine oil change and other re-programming key and remote start. Our Service Man of choice is Todd Marconi. He goes out of Currie in January. One routine oil change and other re-programming key and remote start. Our Service Man of choice is Todd Marconi. He goes out of your way to make sure your experience while getting your vehicle serviced from start to finish, is not just a good one but a Great One! We travel 120 miles round trip to service our vehicles each and every time with Currie Motors. It's like visiting Family. They know us, know our vehicles and the vehicles service history and we Trust them. Trust the work that is being performed or in need of being performed is being done and is what needs to be done! Each and every time they go out of their way to make sure we are satisfied no matter what is being done on our vehicle. Todd treats you with Respect, tries to get you in and out of Service quickly, makes sure to update you on what is going on with your vehicle while you wait and will go personally wash your vehicle if it didn't get done for you! Yes, someone that actually cares that you are satisfied with their work and performance at their job! Also if for any reason you have anything that you personally want to discuss with the Mechanic that worked on your vehicle, they are right there to talk to you! They are also there to give you help and advice with anything that you discuss with them in regards to your vehicle. Also it's a service department that the Service Manager, Roberto and the Service Director Mike are right there for any of your needs that they can help you with! You don't have to go searching for them, sometimes you don't even have to ask to talk to them, they just jump right in whenever needed or wanted. You just can't find this kind of service anywhere else but at Currie and part of that is because of the type of people they have employed there, ones that care about their job, your experience with them, and are just overall Great People to do Business with! Todd Thank You for being just the way you are and taking such good care of us each and every time we have to come! Currie, don't change what you're doing it works just the way you are doing business! More
Other Employees Tagged: Mike Payne, Todd Marconi
October 25, 2013
Currie Motors of Frankfort does truely have great people to do bussiness with. After buying my 2009 FORD F-150 from Currie Motors, I have always taken it to Currie Motors for its service. Never been disappo to do bussiness with. After buying my 2009 FORD F-150 from Currie Motors, I have always taken it to Currie Motors for its service. Never been disappointed with their professionalism. Now that my F-150 is paid for I was looking forward to do bussiness with them again. Now I am a proud owner of the 2014 FORD Mustang convertible. They work with me in finding the car within my budget and the options that I wanted. I always will do bussiness with Currie Motors and don't have a problem telling my friends and family about the great people at Currie Motors. Thanks, Kevin Stack More
Other Employees Tagged: Jeff O'Brien , Joe Easterhouse, Dominick Venturella
August 01, 2013
I HAVE BOUGHT AT LEAST 6 CARS FROM DOMINICK, HE HAS ALWAYS BEEN THE ONE I GO TO WHEN I BUY A NEW CAR DOMINICK IS THE GO TO GUY. THE CUSTOMER SERVICE I GET AT CURRIE MOTORS FRANKFORT IS THE REASON I COM ALWAYS BEEN THE ONE I GO TO WHEN I BUY A NEW CAR DOMINICK IS THE GO TO GUY. THE CUSTOMER SERVICE I GET AT CURRIE MOTORS FRANKFORT IS THE REASON I COME BACK, AND RECOMMEND TO ALL MY FRIENDS AND FAMILY. THANK YOU DOMINICK, AND ALL MY OTHER FAMILY AT CURRIE MOTORS FRANKFORT. TERESA JURINCIE More
Other Employees Tagged: Pete Porzio, Jeff O'Brien, Jason Latif, Ali Rafati, Mark Kischkel , Joe Easterhouse, Ken Gohmann, Mike Payne, Sam Sedik, Adam Sheban, Dominick Venturella, Dominic