Roberto Lopez
Roberto Lopez at Germain BMW of Naples

Roberto Lopez

Client Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Roberto Lopez

August 05, 2025

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Employee Rating

Roberto Lopez assisted me in leading my 4th BMW from Germain BMW and he was amazing! I had an appt with a gentleman who happened to be out sick and Roberto stepped up and had me in my new car, same day More

by Ltbuhs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Germain BMW of Naples responded

We thank you for your continued business and wish you many happy journeys in your 4th BMW. Roberto and our team will be here to assist when you are ready for #5. Best Regards, Flavio Galasso General Manager

August 05, 2025

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Employee Rating

Jeremy Bongle at BWM of Naples is my service coordinator and he is awesome! He always responds to me very quickly. He is on top of everything and I never have to worry when I leave my car in his hands. 1 More

by Beachside7241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Bongle

Aug 06, 2025

Germain BMW of Naples responded

Your continued business and trust in Jeremy and our team means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Flavio Galasso General Manager

May 23, 2025

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Thanks to Danny Mazzio for ordering and delivering our new custom built M4 for us. We look forward to working with Germain BMW again, and we will always recommend you to every one we know. More

by Ksantill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Germain BMW of Naples responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Flavio Galasso General Manager

May 23, 2025

Ksantill responded

Thank you

May 10, 2025

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Employee Rating

Roberto Lopez has sold me 2 new cars. Great salesman, no pressure and very knowledgeable about the cars in general. Very friendly and treats both my wife and myself as equals, very respe More

by joecarbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray

May 12, 2025

Germain BMW of Naples responded

Thank you for your 5-star review and for being such a great repeat customer. I know Roberto and all our staff, will continue to work to make your experiences with us good ones. Thank you for choosing Germain. We appreciate your business. Best Regards, Flavio Galasso General Manager

April 24, 2025

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My Service Advisor Rhoel Gray did an excellent job of providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a wh More

by joecarbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray

Apr 25, 2025

Germain BMW of Naples responded

Thanks so much! We're delighted the value of Rhoel's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment. Best Regards, Flavio Galasso General Manager

April 13, 2025

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Employee Rating

We had excellent communication and service. Our salesman Roberto Lopez was very helpful with the design details. More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Buckley

Apr 14, 2025

Germain BMW of Naples responded

Jerry, thanks so much for your stellar review of Roberto! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

March 05, 2025

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Employee Rating

My sales rep Roberto Lopez did an excellent job- I would highly recommend asking for him. More

by Jeff B
Recommend Dealer
Yes
Mar 05, 2025

Germain BMW of Naples responded

Your business and kind recommendation of Roberto are greatly appreciated. We know he will be honored to learn how much you appreciated his assistance. Best Regards, Flavio Galasso General Manager

January 17, 2025

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Great service from Soorana “Sam” Reyazi and Kyle. Worked hard to please me! Appreciate the personal care! More

by theofilakosfrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Barry, Sam Terazi

Jan 20, 2025

Germain BMW of Naples responded

We appreciate you taking the time to share your experience and for your business. Best Regards, Flavio Galasso General Manager

January 06, 2025

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Employee Rating

Roberto Lopez the salesman was extremely helpful in purchasing our BMW X3. Highly recommend him and the dealership. It was a fast seamless process from beginning to end. More

by Nashfam5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhoel Gray

Jan 08, 2025

Germain BMW of Naples responded

We're so pleased you enjoyed working with the Germain BMW team! Please give us a call whenever we may help you again. Best Regards, Flavio Galasso General Manager

December 23, 2024

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Employee Rating

first class dealership, treated with respect and service and in sales would highly recommend Germain Bmw More

by mbrandon404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Sebastian Murzanski

Dec 24, 2024

Germain BMW of Naples responded

Thank you for sharing. Our team works hard to deliver a quality Germain experience at every sales and service touchpoint. We wish you many happy miles in your new BMW. Best Regards, Flavio Galasso General Manager

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