Rodney Jones
Rodney Jones at Jackson Acura
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Rodney Jones | Page 2

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Rodney Jones

March 24, 2024

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Rodney Jones was awesome ! ! The service at this place is always great and fast. Have been coming here for over 4 years. More

by sohal.ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Jackson Acura responded

Thank you for sharing your feedback with us -- We're thrilled to hear that Rodney continues to provide you with awesome service! We truly appreciate your continued support and loyalty over the past four years. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

March 15, 2024

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Reggie in sales was exceptionally knowledgeable about the vehicle I bought. Bob, who was equally knowledgeable, walked me through all aspects of my first SUV. In fact, everyone at Jackson, from financing to More

by Stepping stone
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Mar 28, 2024

Jackson Acura responded

We're thrilled to hear about your fantastic experience with Reggie and Bob! Their knowledge and dedication to providing exceptional service are truly commendable. At Jackson Acura, we strive to ensure every customer receives the highest level of satisfaction, from sales to service. Thank you for taking the time to share your positive feedback. Should you have any further questions or need assistance in the future, please feel free to reach out. We truly appreciate your business and look forward to serving you again! Warm Regards, Jackson Acura Team

February 22, 2024

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First time Acura owner, so I didn't know what to expect but the entire process was quick and smooth. Great service experience! More

by w.e.armstrong.jr
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Recommend Dealer
Yes
Mar 06, 2024

Jackson Acura responded

Congratulations on becoming a first-time Acura owner, and thank you for sharing your experience with us! We're thrilled to hear that your first experience with Jackson Acura was quick and smooth. We understand that purchasing from a brand new manufacturer may come with some uncertainties, but we're glad that our team was able to provide you with a great service experience. Ensuring a seamless and positive process for our customers is always our goal, and we're delighted that we could find the right fit for you! Thank you for choosing Jackson Acura for your vehicle needs. If you have any further questions or need assistance as a new owner, please don't hesitate to reach out. We look forward to serving you as a valued Acura owner! Warm Regards, Jackson Acura Team

February 16, 2024

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Employee Rating

Vey professional very courteous Reggie Hammond was my salesman, highly recommend Everybody was highly knowledgeable More

by yomamma2277
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Reggie provided you with professional and courteous service during your visit to Jackson Acura. We take pride in our knowledgeable team members, and we're delighted that everyone you encountered was able to assist you effectively. We truly appreciate your recommendation and thank you for choosing Jackson Acura. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 15, 2024

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Great service by the team. Well reception and service was done very nicely. Thank You More

by thevenugopal
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Jackson Acura responded

Thank you for your feedback and for recognizing the great service provided by our team at Jackson Acura. We're glad to hear that you had a positive experience with us and that you were well received. Ensuring that our customers feel welcomed and satisfied with our service is always our priority. We appreciate your 4-star rating and are committed to continually improving to earn that extra star from you in the future. If there are any specific areas where you think we can enhance our service, please don't hesitate to let us know. Your feedback helps us ensure that we're meeting and exceeding our customers' expectations. Thank you for choosing Jackson Acura, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 01, 2024

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Friendly and accommodating although I almost did not service at the dealer at all because the website ga e me a number for scheduling that was outsourced with personnel that could not give price or time More

by agwproperty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our on-site staff to be friendly and accommodating. However, we apologize for any inconvenience you experienced with the outsourced personnel when scheduling your appointment. We understand how important it is to have accurate pricing and time estimates, and we're sorry for any disappointment this caused. Your feedback is valuable to us, and we will use it to improve our scheduling process to ensure a smoother experience for our customers in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

January 21, 2024

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Service is quick and efficient. Have expert techs, genuine parts and economical. Car service was done timely More

by Nilesh
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service to be quick, efficient, and economical. Our team works hard to ensure timely and expert service using genuine parts, and we're delighted that we could meet your needs. Your satisfaction is important to us, and we truly appreciate your trust in Jackson Acura for your car service needs! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 21, 2024

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I was promptly greeted and was told it would take about an hour and a half to get service on my car. I grabbed a soft drink and some pretzels and in about an hour they called me. The area you wait in is More

by peggycarrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Yvonne Russell

Jan 26, 2024

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that you were promptly greeted and that our team serviced your vehicle efficiently. It's great to know that you found our waiting area comfortable and inviting as well. (We're pleased that you enjoyed our complimentary concessions!) Providing excellent service and ensuring a comfortable experience for our customers is our priority, and we're delighted that we could meet your needs! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 17, 2024

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It was great experience and service is excellent and they are fast. I like, free car wash too. Thank you. More

by pgskiannan
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience, and we appreciate your kind words about our excellent service and efficiency. It's fantastic to know that you also enjoyed the complimentary car wash. At Jackson Acura, providing exceptional service is our priority, and your feedback motivates us to continue delivering the best possible experience for our customers. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our utmost priority! Warm Regards, Jackson Acura Team

January 17, 2024

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Employee Rating

The service department is very helpful, experienced and friendly. I always recommend my friends to use there More

by yesimaltas
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department. We greatly appreciate your confidence in our services and the fact that you recommend us to your friends! Your recommendation speaks volumes about the trust you place in our team, and for that, we are truly grateful. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your feedback and loyalty -- Looking forward to continuing to provide you and your friends with exceptional service! Warm Regards, Jackson Acura Team

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