Rodrigo Venegas | Page 3

My rep provides great attention, always providing amazing service. Work was done quickly and was on my way. service. Work was done quickly and was on my way. More

by GNar Verified Customer Verified Customer

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I had the worst experience ever at this Audi Coral Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doin Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doing the right thing left for a better opportunity and now there are only people who make excuses, try to scare you and really don’t care about helping you fix your car. Also they no longer have loaners and when you make an appointment tell you that there is still gonna be a week and a half of your car just sitting there without being looked at before someone can actually look at it. They act like it’s normal to just take your car away for a week and a half just for it to sit in there shop without being worked on. On top of this they charge $300 per hour just to figure out the issue and can’t give any guidance about what could be the problem with your car. I feel like I am not getting all of the correct information and it’s makes me very frustrated to the point of crying. They also can’t read the warranty contract because they are not lawyers. After this experience I realized that this Audi service center can not be trusted. I made an appointment with another Audi dealership which is happy to provide me with a loaner. They used to provide great service but not anymore. I will never go back there again!!!! The funny thing is that these service people still have to be there to collect a paycheck whether or not they choose to treat people with kindness and actually want to help. Whether I'm a customer or not they still show up to work. Now they lost a loyal customer and money for the service department. I hope Audi Coral Springs is happy. If anyone is being mistreated at Audi Coral Springs like I was don’t be afraid to call other Audi dealerships because I’m sure you will receive better service elsewhere. If you have to drive further to get to the dealership at least you won’t be without a car for an unreasonable reason and amount of time. You don’t deserve to be treated this way!! I went to Audi of West Palm Beach and was treated with respect, care and kindness. They gave me a loaner and fired my issue with out making me feel scared that I would be out an unreasonable amount of money. I am never stepping foot at Audi Coral Springs again!!!! More

by sllihnai Verified Customer Verified Customer

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AJ was professional, kind and made it great service. Service was in tine with no busses Service was in tine with no busses More

by TAMIRAMIT Verified Customer Verified Customer

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My car came back dirty! !! I had to take it to details to clean oil spots. Also, no explanation on work and no alternative options !! I had to take it to details to clean oil spots. Also, no explanation on work and no alternative options More

by dana.shapir Verified Customer Verified Customer

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Rodrigo has been helping me out for years, the best Service Rep. Ever! Thank you for the continuous 5-star service! Service Rep. Ever! Thank you for the continuous 5-star service! More

by Rdflopez Verified Customer Verified Customer

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the dealership is beautiful the employees was very nice to help with anything and the service was excellent. to help with anything and the service was excellent. More

by MAGALIE983 Verified Customer Verified Customer

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Great customer service, my car was ready before the time promised when I arrived at the dealership promised when I arrived at the dealership More

by dkeitz Verified Customer Verified Customer

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Rodrigo Is the Best. He always keeps me well informed of the status of my car. He always keeps me well informed of the status of my car. More

by LG Verified Customer Verified Customer

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Excellent service! ! Rodrigo is the best! Always looking ways to better take care of my car and myself. ! Rodrigo is the best! Always looking ways to better take care of my car and myself. More

by I ESTEVES Verified Customer Verified Customer

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My experience with Rodrigo at Audi Coral Springs was great. He’s always courteous, up front and efficient. great. He’s always courteous, up front and efficient. More

by whit_hymes Verified Customer Verified Customer

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