Roger has been a part of the Acura of Glendale team for more than 25 years. His first assignment was parts driver and then was moved up to the parts counter. From there, he moved to Service Dispatch and now you'll see him on our Service Drive assisting clients as Service Advisor. He still enjoys working on cars - American Hot Rods and muscle cars are his favorite. In Rogers' free time, he enjoys hanging out with his family and friends. Languages and Dialects: English and Spanish
Read moreDealership Experience
26 yrs, 7 mos
Languages Spoken
English
Spanish
30 Reviews
Write a Review30 Reviews of Roger Cervantes
September 12, 2019
TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More
Other Employees Tagged: Jeanne Brewer, John Ladouceur, Brad Wolfgram , Manny Esquivel, Tony Gonzales
July 16, 2018
Easiest Transaction Ever Easiest transaction I have done in my life! Karine was so helpful in explaining all the options I may avail and to top it off, one of the niciest peo Easiest transaction I have done in my life! Karine was so helpful in explaining all the options I may avail and to top it off, one of the niciest people I have ever met. Kudos as well to their service advisor, Roger, who helped me in my decision in choosing the best car (there are so many to choose from). And to all, one way or another, who made this transaction a seamless one — a BIG thank you!!! So far, I'm satisfied in choosing RDX as my new car. Respectfully, A satisfied customer More
Other Employees Tagged: Dwight Rogers, Karine Arzumanyan
March 02, 2018
Great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! We always receive great service at Glendale Acura. Manny is a top notch service advisor and always keeps us informed. Thanks for the great service! More
Other Employees Tagged: John Ladouceur, Brad Wolfgram , Manny Esquivel, Tony Gonzales
February 02, 2018
Timing Belt Replacement Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration espe Excellent service as I needed a new timing belt package after 100,000 miles. The car now runs far better than before with fantastic acceleration especially when I drive uphill. More
Other Employees Tagged: John Ladouceur , Manny Esquivel, Tony Gonzales
August 27, 2017
Roger was excellent Roger was fast smart and intuitive. He offered me the coupon for service without asking. He kept me updated and completed the service in the time pro Roger was fast smart and intuitive. He offered me the coupon for service without asking. He kept me updated and completed the service in the time promised. More
April 24, 2017
Service Done Right! Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself Tony Gonzales and the entire Acura of Glendale service department are one of the top professional service teams I have ever dealt with.. Tony himself is extremely knowledgeable about the Acura product line, and provides technical expainations of repairs in an easy to understand manner. He provides all of his customers with reasonably priced top tier service.while keeping the process a breeze! Thank you to you and your team! Sincerely, Andrew Filbeck More
Other Employees Tagged: John Ladouceur , Tony Gonzales
September 11, 2016
service of regular maintanance This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department, my special thanks to everybody from service team. More
Other Employees Tagged: John Ladouceur, Brad Wolfgram, Artur Martirosyan , Gary Yegiazaryan
November 09, 2015
They are professional and efficient! My experience with this dealership , is one of the most pleasant that I have ever had in dealing with cars and repairs! They all are helpful and accom My experience with this dealership , is one of the most pleasant that I have ever had in dealing with cars and repairs! They all are helpful and accommodating . More
Other Employees Tagged: Tony Gonzales
May 12, 2015
My 5th Acura. Nuff said! We just purchased our 5th vehicle from Acura of Glendale. Dwight has been involved with every transaction and is the reason we keep coming back. He is We just purchased our 5th vehicle from Acura of Glendale. Dwight has been involved with every transaction and is the reason we keep coming back. He is very straight forward, honest, values my time and business. they have a great team at Acura of Glendale! More
Other Employees Tagged: Dwight Rogers
August 05, 2014
The best experience to date So far, this was the most pleasant and almost enjoyable experience we had leasing a vehicle. Thanks to Dwight Rogers for being patient, extremely pro So far, this was the most pleasant and almost enjoyable experience we had leasing a vehicle. Thanks to Dwight Rogers for being patient, extremely professional and for a stress free experience. More
Other Employees Tagged: Dwight Rogers, Alton Ho