Roland Felipe | Page 5
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
112 Reviews
Write a Review112 Reviews of Roland Felipe
May 07, 2024
"Prompt and professional service, exceeded my expectations. Highly satisfied with the quality of work done." expectations. Highly satisfied with the quality of work done." More
Other Employees Tagged: M'Tazi Payne
May 07, 2024
I like the service and professionalism. Cost of what's need to be done, I have to wait after this next job that need to be done. Like the knowledge Roland have in explaining work needed. Cost of what's need to be done, I have to wait after this next job that need to be done. Like the knowledge Roland have in explaining work needed. More
May 07, 2024
Professional, courteous, clean, explained work needed and done in detail Provided loaner vehicle for use during repair done in detail Provided loaner vehicle for use during repair More
Other Employees Tagged: Lisa Wolf, M'Tazi Payne
May 07, 2024
Great work. I like the thorough, written report shared at the end of the service. Questions asked were answered with sufficient clarity. I like the thorough, written report shared at the end of the service. Questions asked were answered with sufficient clarity. More
Other Employees Tagged: M'Tazi Payne
May 06, 2024
Customer service is great. If I'm waiting the service lounge is always clean. If I leave, I am kept aware by text what is going on with my vehicle. If I'm waiting the service lounge is always clean. If I leave, I am kept aware by text what is going on with my vehicle. More
Other Employees Tagged: M'Tazi Payne
May 05, 2024
Great customer service, JOE HELPED ME OUT SO MUCH THANKS JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE JOE. Thank you NISSIA. FOR A GREAT EXPERIENCE More
Other Employees Tagged: M'Tazi Payne , Joe
May 04, 2024
The service department only recommends the required service. The video sent made a difference in my decision to have the car repaired. service. The video sent made a difference in my decision to have the car repaired. More
Other Employees Tagged: M'Tazi Payne
May 04, 2024
People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More
Other Employees Tagged: M'Tazi Payne
May 04, 2024
On this visit I had an issue with my AC and to my surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very well. More
Other Employees Tagged: M'Tazi Payne
May 03, 2024
I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More
Other Employees Tagged: M'Tazi Payne