Romy Cruz | Page 4
Sales & Leasing Consultant
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
Hi my name is Romy Cruz I have worked here at the Elk Grove Toyota since they opened the new dealership here in the Elk Grove auto mall. I am proud to be able to say that I sold the first unit in this dealership. I love working with customers and providing them with on going customer service. Most of my clients are return and repeat customers. As well as people referred to me. So come and see me. I also speak Tagalog.
Read moreDealership Experience
20 yrs
Industry Experience
22 yrs, 3 mos
Specialties & Trainings
Sales and Leasing
75 Reviews
Write a Review75 Reviews of Romy Cruz
January 29, 2019
Buying a used car It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite It took me about 3 hrs to settle everything from test driving, haggling and paperworks get my mdx acura 2014 and trade in my odyssey. It took a quite bargaining but in the end i was happy with the deal. Take time to haggle because it’s worth the wait eventually. More
Other Employees Tagged: Alberto Aguilar , Kem kamara
December 23, 2018
Romy Cruz made it happen for me My Sales Consultant Romy Cruz helped me and made my purchase seamless. He is very good and knowledgable. This is my second purchase from him. My Sales Consultant Romy Cruz helped me and made my purchase seamless. He is very good and knowledgable. This is my second purchase from him. More
November 27, 2018
Great Customer Service I had a great experience! Toyota Of Elk Grove put their best foot forward from the beginning. Great job staff! Thank you for hard work. I had a great experience! Toyota Of Elk Grove put their best foot forward from the beginning. Great job staff! Thank you for hard work. More
Other Employees Tagged: Debbie Jaynes, John Thorpe
August 03, 2018
Excellent service and accommodation! Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services! Had no appointment just walk in and I was accommodated with an UBER service for dropping and picking me up! This is a new plus to Toyota’s services! More
Other Employees Tagged: Brian Chase
July 06, 2018
Loyal Toyota customer for 26 years Our salesman is very knowledgeable and helpful to us. He treated us like a real family’s of Elk Grove Toyota. We didn’t feel any pressure at all. Same Our salesman is very knowledgeable and helpful to us. He treated us like a real family’s of Elk Grove Toyota. We didn’t feel any pressure at all. Same thing at Finance Department. They did everything they can to help us to get the car that we wanted. Thank you, E.G. Toyota! More
Other Employees Tagged: Adam Niazi
July 04, 2018
Excellent and Friendly Service Romy was my dealer and he was very nice, patient, courteous, and accommodating! Adam helped me in the finances of my car and he explained everything Romy was my dealer and he was very nice, patient, courteous, and accommodating! Adam helped me in the finances of my car and he explained everything throughly and was kind and understanding. Sabrina was helpful in answering any questions I had about my car, and so friendly. Everything was great and everyone in my car buying process was friendly. I definitely recommend Elk Grove Toyota to everyone! More
Other Employees Tagged: Sabrina Bartholomew , Adam Niazi
May 11, 2018
Treated very well! Just check on your own Gap Insurance. I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all of my concerns. I would definitely recommend him. I was a little confused about the Gap insurance and went ahead with my own insurance through AAA which was one third of the insurance that had been offered through the dealership. I would strongly recommend shopping around for the insurance. Overall, my experience with this dealership has been very good. I believe I got a much better deal here than I would have in Placerville or Folsom. It didn’t seem like either of those dealerships would work with me on the price of a new car which was disappointing. The service department provided excellent service especially Charles Linck and Victor Reynoso when they both explained to me on two different telephone conversations the reason why my check engine light had come on by not getting the gas cap on correctly. I was pretty concerned that maybe I had bought a lemon. They both did a great job in calming my nerves unlike Vanessa, another service department associate I spoke with who was definitely less than calming or helpful and made me more upset and concerned about my new car purchase. I think it would be helpful if she learned a bit more about just being nice! Anyway, I love my NEW AVALON!!!!! Many Thanks! By the way Patrick Sliney the Fianance Manager terrific too! More
Other Employees Tagged: Victor Reynoso, Patrick Sliney , Ruben Guerrero, Nicholas Kersten, Charles Linck, Ruben Guerrero; Internet sales Manager. Vanessa; VERY UNHELPFUL phone receptionist or service person?
May 06, 2018
Excellent Service from Romy Got a excellent service from Mr. Cruz. Did his best to help me with my purchase. A friendly person. Very nice guy. Thanks Romy. Jim Got a excellent service from Mr. Cruz. Did his best to help me with my purchase. A friendly person. Very nice guy. Thanks Romy. Jim More
May 04, 2018
Service center review I was taking care of very properly. The gentleman that helped me was very courteous and respectful and I appreciate his kindness very much. He handle I was taking care of very properly. The gentleman that helped me was very courteous and respectful and I appreciate his kindness very much. He handled everything very professionally. More
Other Employees Tagged: Read to service center where
April 24, 2018
Buying this car was an ease Buying the car that my wife likes was an ease at Elk grove Toyota and Romy Cruz the sales rep was really helpful and took all the time to make the d Buying the car that my wife likes was an ease at Elk grove Toyota and Romy Cruz the sales rep was really helpful and took all the time to make the deal so smooth and provided a AAA service. More
Other Employees Tagged: Joel Garcia, Jose Garcia , Chris Her