Ron Hoff | Page 11

Great service. Buying a new or a CPO is tough The service department is the best, great waiting area and good feedback on progress of car. Trying to buy a car is difficult at best as they take a The service department is the best, great waiting area and good feedback on progress of car. Trying to buy a car is difficult at best as they take advantage of being the only dealer in 6o miles. More

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Service Visit Was able to schedule service around my busy schedule. Staff was easy to talk to and called me with updates. Notified me of a service "sale" and coup Was able to schedule service around my busy schedule. Staff was easy to talk to and called me with updates. Notified me of a service "sale" and coupon I could apply. No complaints! More

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Consistent excellence I have been going to this dealer for service for 12 years. All personnel are courteous, friendly, and professional. Quality work is always done. I I have been going to this dealer for service for 12 years. All personnel are courteous, friendly, and professional. Quality work is always done. I have always been impressed by their consistency. More

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Fanstastic customer services They have friendly staffs and they explain in great detail about services that they are offer. I would recommended this dealership to others. Thank yo They have friendly staffs and they explain in great detail about services that they are offer. I would recommended this dealership to others. Thank you! More

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Quality Care I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car I appreciate the honesty, integrity, and personality of the staff at Acura. I trust Colin, my service consultant, who has overseen the work on my car for 10+ years. Colin is personable and takes the time to know a client, as well as, their car. He is patient, listens, and follows up on concerns. There is continuity between him, the auto technicians, and the rest of the team. They communicate well with each other. I can count on any of the service professionals if I need to drop by for added air to a tire or any reason. The auto technicians do quality work. On my latest visit, Steve (auto technician) inspected my car. I was able to look at the underside of my car while Steve showed me where and why certain expensive work needed to be done on my 2003 Acura. He made recommendations that were extremely informational and will help me to make decisions. It transformed my stress, fear, and shock, to understanding, clarification, and acceptance. The lounge area is so comfortable and has an array of beverages/snacks, ergonomic furniture, and a big screen TV. Mini massages are offered at specified times. Very professional, clean, and organized facility. I appreciate the convenience of a loaner car during service appointments, as well as, the road side assistance (while the car is under warranty). I have been very happy with the personnel at Acura in Brookfield, Wisconsin and have trust in them. They do not recommending things I do not need. This is the reason I would purchase another Acura or Honda (they service Honda's here too). P. S. It would be nice if the automotive technicians were listed below. They are so valuable and we all need appreciation. More

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Sales & Service My last 5 leases have been through Acura of Brookfield with Stuart. He's worked to find the specific options I wanted (especially on my current lease My last 5 leases have been through Acura of Brookfield with Stuart. He's worked to find the specific options I wanted (especially on my current lease) and has always been extremely helpful and easy to work with. Love the new "no appointment required" service. Friendly, fast service while you relax in their beautiful new customer lounge. More

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routine service work The staff is always very courteous and attentive regarding any concerns I may have regarding my 2002 Acura MDX. The service work was performed profes The staff is always very courteous and attentive regarding any concerns I may have regarding my 2002 Acura MDX. The service work was performed professionally and in a timely manner, as always. They did an excellent job of reviewing the multi point inspection with me and answered any questions I had regarding the service work. Great people to deal with and very knowledgeable as well. More

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outstanding service From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the en From the time I pulled in, greeted quickly, all service to be provided explained. Estimate of charges provided. Excellent follow up throughout the entire process. In and out in less than an hour. More

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Service - Prompt and professional at a fair price I stopped in to set up an appointment to service my 2015 ILX. No appointment necessary, they were able to take care of my needs right then and there. I stopped in to set up an appointment to service my 2015 ILX. No appointment necessary, they were able to take care of my needs right then and there. The service work was done in short order - exceeding my expectations. Acura of Brookfield sells and services great cars and their staff is superb. I highly recommend Acuras and the dealership. More

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Service with a smile. Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing b Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing business with them for over 30 years. More

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