Ron Palcer

Dropped off my Q7 for a service appointment and was able to get connected to Audi Connect and sent on my way all within 20 minutes. Great service experience with no time wasted. to get connected to Audi Connect and sent on my way all within 20 minutes. Great service experience with no time wasted. More

Helpful 0

Report | Print

Audi Marietta is a sharp dealership. Everybody is very welcoming and the facility is very clean. The service and salespeople are there to help you and provide a sense of trust that you d Everybody is very welcoming and the facility is very clean. The service and salespeople are there to help you and provide a sense of trust that you don’t get at other dealerships. 10/10 recommend More

Helpful 0

Report | Print

The people at this dealership provide exceptional knowledge, honesty, sincerity and response to my needs. Both sales and service are what keeps me returning for over 20 years. knowledge, honesty, sincerity and response to my needs. Both sales and service are what keeps me returning for over 20 years. More

Helpful 0

Report | Print

This is the seventh car I've purchased from the dealership in the last four years. I've always had exceptional service from everyone in the dealership. My salesman, Sasha, goes above and beyond t dealership in the last four years. I've always had exceptional service from everyone in the dealership. My salesman, Sasha, goes above and beyond to make the buying experience pleasant. Tony Jackson in finance is top notch - always smiling and always engaging. I highly recommend the team at Audi Marietta. More

Helpful 2

Report | Print

Sasha was great to work with. He went above and beyond to have a red A3 sent to the dealership for me. It took about 6 weeks and he kept in touch with during the transit. When He went above and beyond to have a red A3 sent to the dealership for me. It took about 6 weeks and he kept in touch with during the transit. When the A3 arrived, I saw a red A5 on the showroom floor and loved it! Sasha was very nice to accommodate the change. I drove away a happy customer in my beautiful new shiny red A5 sportback! I love it!! More

Helpful 0

Report | Print

Only reason I gave it a one is I couldn't give it a zero. Brought my 2018 Q5 on 4/16/2022 for a recall in the interior of the car, and received a loaner. Got a phone call from the service department about Brought my 2018 Q5 on 4/16/2022 for a recall in the interior of the car, and received a loaner. Got a phone call from the service department about a leaking thermostat housing. (why we are in the engine department), I never noticed a leak in my driveway. Anyway, service advisor said that it was 23.12. My car has under 50000 miles, so it's suppose to be under warranty. Came in on Thursday, 04/22/22, to pick up my car, as they said that it was ready. I was told that I owe them $2312.00 for repairs. First I how is that possible for a leaking housing, was told that they replaced thermostat and water pump, I never told them to do that. When I mentioned that the car was under warranty, I was told that the warranty began on the delivery date of 6/15/17, not when the car was sold. and my warranty was expired. Never once did the service advisor tell me that my car was out of warranty. Was told either pay, or I couldn't get my car by the service manager. Now this isn't the first time I've had problems with this dealer. Requested my audi connect service aggreement which I had paid for five times before I had to asked for it after waiting one and half hours after a oil change. More

Helpful 0

Report | Print

Great service. Friendly, responsive staff and customer service Willing to assist you or direct you to someone who can from the time one enters the parking guest serv Friendly, responsive staff and customer service Willing to assist you or direct you to someone who can from the time one enters the parking guest service area to the point of entering the building’s service desk. Receptionist, who booked appointment, was very accommodating. More

by DeeDee Verified Customer Verified Customer

Helpful 0

Report | Print

Great Experience Scheduling was very easy. Liked the follow up call and reminder. New facility was nice too. Ron did a great job keeping me informed as service w Scheduling was very easy. Liked the follow up call and reminder. New facility was nice too. Ron did a great job keeping me informed as service went on. More

by madams0802 Verified Customer Verified Customer

Helpful 0

Report | Print

Old Customer. I love the location but I had to change my service advisor. Unsure if they had my best interest in heart or making money. It’s hard to tell but pay at I love the location but I had to change my service advisor. Unsure if they had my best interest in heart or making money. It’s hard to tell but pay attention to how your treated and you’ll see More

by DXNORRIS Verified Customer Verified Customer

Helpful 0

Report | Print

Almost perfect service I brought my car in for its 45k mike service and mentioned what I thought to be another issue with my car only to be told that my car didn’t have that I brought my car in for its 45k mike service and mentioned what I thought to be another issue with my car only to be told that my car didn’t have that feature/item/part so it was not looked into any further. After researching on my own I did find out that I do have that on my car and was told by another service guy at your dealership that my car shouldn’t be acting that way and I needed to bring it back in to be looked at. This would have been great and saved me time off if it was just looked into while I was there the first time. More

by jason Verified Customer Verified Customer

Helpful 0

Report | Print