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98 Reviews of Ron Palcer
September 27, 2018
CUSTOMER SERVICE ONE OUR DRIVERS GOT THEIR VEHICLE SERVICED AT THIS LOCATION AND I MADE THE PAYMENT FOR THE SERVICE, THE SERVICE ADVISOR WAS VERY PROFESSIONAL, I OFF ONE OUR DRIVERS GOT THEIR VEHICLE SERVICED AT THIS LOCATION AND I MADE THE PAYMENT FOR THE SERVICE, THE SERVICE ADVISOR WAS VERY PROFESSIONAL, I OFFERED THE INFO HE NEEDED AND HE DID THE SAME, THANKS. More
by REGINALD.WILLIAMS
Verified CustomerOther Employees Tagged: David Kim , Ryan Burke, Kyle McCall, Jorge Morchio, Jayson Wyche
Helpful 
September 26, 2018
Quick and Efficient My appointment was on time. My advice on point. Car rides well. Ron took care of me the right way. I was happy with my appointment My appointment was on time. My advice on point. Car rides well. Ron took care of me the right way. I was happy with my appointment More
by MJJJOHNSON
September 25, 2018
Service Best auto service department I have ever worked with and Ron is very professional, friendly and attentive. Every one in the service department goes o Best auto service department I have ever worked with and Ron is very professional, friendly and attentive. Every one in the service department goes out of their way to help you. More
by GVance
September 25, 2018
No communication/ bad service for high end dealer Well for an audi dealership you expect them to answer their phones or return your phone call regarding a vehicle repair update. YOU have to chase them Well for an audi dealership you expect them to answer their phones or return your phone call regarding a vehicle repair update. YOU have to chase them down to get an update. Plus if you need a ride, you get an Huber X with a stranger (possibly danger) ... Great touch guys. I have to worry if my wife is gonna get to work okay after dropping off her vehicle. I called 4 times and service advisor didn't answer once (this happened with my other car too when it was there). They don't return phone calls either. On Saturday, the receptionist didn't even answer the phone when I called. When I arrived and said, why don't you guys answer your phones? They just shrugged (literally). I've been an audi owner for many years and am not stuck up, I just can't stand this type of service. Maybe I'll get a BMW, they seem treat their customers better from what I see! More
by BPANK730
September 24, 2018
Maintenance checkup Dealership and service department are top notch. We have always been treated with respect and curtesy by staff. They make sure they take care of your Dealership and service department are top notch. We have always been treated with respect and curtesy by staff. They make sure they take care of your autos needs and you. Excellent service! More
by OHIO21STFAYTIM
Other Employees Tagged: Tawana Ways, David Kim
September 19, 2018
Awesome Audi Service Team The Audi a service teamgoes above and beyond to help me keep my A8 running at its absolute best. Ron Palser has been my Service Manager since I bough The Audi a service teamgoes above and beyond to help me keep my A8 running at its absolute best. Ron Palser has been my Service Manager since I bought my first Audi, he is always very helpful and informative for all my Audi. needs. Always a pleasure to work with even when he has to tell me things I don't want to hear. More
by Keith
Other Employees Tagged: Erikka Tiffani, Carter Kenworth
September 11, 2018
Excellent Ron in Service is very nice and helpful and always timely. He is always in a great mood which is nice to see when you are having car repaired. Ron in Service is very nice and helpful and always timely. He is always in a great mood which is nice to see when you are having car repaired. More
by KMCUSO
September 11, 2018
A5 windshield replacement Dealership worked perfectly with 3rd party glass replacement company and also recalibration of the system. All done same day & even had a loaner to us Dealership worked perfectly with 3rd party glass replacement company and also recalibration of the system. All done same day & even had a loaner to use for the day. More
by MARTINIMARK
Other Employees Tagged: Monica Smith
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