Ron Steele

Buying a new truck can be stressful, but working with Kyle, the VIP manager, made the entire process smooth, transparent, and genuinely enjoyable. From the moment we walked in, he treated us with respect Kyle, the VIP manager, made the entire process smooth, transparent, and genuinely enjoyable. From the moment we walked in, he treated us with respect, listened to what we needed, and guided us through every step of purchasing our new Toyota Tundra. Kyle was knowledgeable about the truck, patient with our questions, and never pushed us into anything we didn’t want. What stood out most was how he advocated for us — making sure we got a great deal and felt confident about our decision. His professionalism and honesty made a huge difference. If you’re looking to buy a Toyota and want someone who truly cares about the customer experience, Kyle is the person you want to work with. We couldn’t be happier with our new Truck and the service he provided. More

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Ron did an amazing job explaining the warranty and why it is important and made sure it is flexible enough for my needs and my budget. Service is truly amazing! Great experience and easy to talk to. is important and made sure it is flexible enough for my needs and my budget. Service is truly amazing! Great experience and easy to talk to. More

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Jeff was amazing! Very friendly and knowledgeable about Toyota cars. Smooth and fast transaction but makes sure you know all your options and what you need. Will defin Very friendly and knowledgeable about Toyota cars. Smooth and fast transaction but makes sure you know all your options and what you need. Will definitely buy another Toyota from him next time. Amazing service at the dealership! More

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We went into Toyota Naperville this weekend to look into a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Hig a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Highly recommend both Toyota and Kyle. All around great service. More

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Every thing was really professional and smoothly. He is really really nice and friendly. Thank you He is really really nice and friendly. Thank you More

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I needed a new car badly, but I dreaded the buying process. I pictured an unsavory, aggressive salesperson hustling me into a deal that would leave me feeling fleeced. To avoid that fate, I sent em process. I pictured an unsavory, aggressive salesperson hustling me into a deal that would leave me feeling fleeced. To avoid that fate, I sent emails to five dealerships describing the exact RAV4 I was seeking and made it unequivocally clear that the entire transaction would be conducted remotely and in writing. I refused to set foot in a showroom. I was disgusted because representatives from four of the five dealerships, all of them in the city, completely disregarded my instructions and called to schedule an in-person appointment. Toyota of Naperville, a thirty-mile drive from my Lincoln Park home, was the exception. I exchanged several messages with an internet sales representative named JD, who secured the vehicle I wanted. With her role complete, an amiable salesman named Edgar submitted the official order, provided periodic updates throughout the month-long wait while the RAV4 was being built, and ultimately finalized the sale. When I arrived to take delivery, Edgar greeted me warmly and directed me to my car. I must admit I got emotional when I saw the big red bow adorning the hood. While my paperwork was being processed, he demonstrated some of the vehicle’s basic features. He then introduced me to Geoff, the accessory manager, who cheerfully outlined the weatherproofing options. I wrapped up the sale by signing my life away with the affable business manager, Ronald. Toyota of Naperville shattered every negative stereotype I had about buying a car. Each interaction was professional and pleasant. I felt valued and respected throughout. Not once was I hustled, and I certainly was not fleeced. I later learned that they are one of the few dealerships in the Toyota network that does not utilize a traditional commission structure. Their compensation is more nuanced and tied to customer satisfaction. Therein lies the difference. For me, it was worth the trek, and I recommend them without hesitation. Thank you, JD, Edgar, Geoff, and Ronald. I love my car and am truly grateful. More

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Easy process working with Chris and Edgar. Ordered my new RAV4 with all the factory specs I wanted, it’s awesome! Ordered my new RAV4 with all the factory specs I wanted, it’s awesome! More

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Jeff Bock was very helpful, informative and prompt in getting me my new vehicle. If I ever need another vehicle I'll be requesting Jeff Bock again. getting me my new vehicle. If I ever need another vehicle I'll be requesting Jeff Bock again. More

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Great customer service and customer friendly staffs! Unforgettable buying experience! Very satisfied with my purchase Unforgettable buying experience! Very satisfied with my purchase More

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Jake was amazing from start to finish. My entire experience at this dealership has been amazing. My entire experience at this dealership has been amazing. More

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