Ronald Thomas
Ronald Thomas at Niello Acura
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Ronald Thomas | Page 6

Finance Manager

Niello Acura

150 Automall Dr
Roseville, CA 95661

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4.9
71 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

26 yrs

4.9

71 Reviews

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71 Reviews of Ronald Thomas

July 06, 2023

Dealership Rating
Employee Rating

It took more than 3 hrs to remove the hard water spot on a brand new vehicle. Also, they forgot to remove stains on the side mirrors so anyway I will have to spend money to buy the remover gel since I can’t More

by NAKULMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Gustafson , Tommy, Jimmy

July 03, 2023

Dealership Rating
Employee Rating

They were friendly, helpful and made the entire process stress free. Excellent service from the entire team. More

by laurenjcannon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Knutson, Pedro Valverde

July 02, 2023

Dealership Rating
Employee Rating

Roy Valdez, Pedro & Ron did a great job helping us buy our 2023 RDX. Thank you all! More

by MXKXJX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 30, 2023

Dealership Rating
Employee Rating

My salespeople Yana and Chris were fantastic. So knowledgeable and helpful. Yana had a bow on the RDX when I arrived for signing, and she helped me understand all the entertainment features. Ron More

by Deborah C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Knutson, Yana Esipciuc

June 29, 2023

Dealership Rating
Employee Rating

Chris was great with his no pressure approach and willing to spend time with us showing us all the bells and whistles that we could use. I know he will continue to help us when needed. More

by sullyh66
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris Knutson

June 23, 2023

Dealership Rating
Employee Rating

Great buying experience. Took a lilbit of time to get into finance but once I was there it was quick. Great job! More

by MARK_RAYRAY
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lucas Lee

Jun 28, 2023

Niello Acura responded

This is what we love to hear, Mark! We apologize that the financing process took a little bit of time, but we're glad to know that everything else was so quick. Enjoy your vehicle!

June 23, 2023

Dealership Rating
Employee Rating

Very good experience buying our new Acura RDX and trading in our 2016 Honda Pilot. Thanks for your help. More

by HEATHS
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood

June 22, 2023

Dealership Rating
Employee Rating

Our experience at Niello Acura was pleasant. This is our second purchase from this dealership and both times we found the staff to be respectful and the purchase to be a straightforward process More

by AROGDEN89
Sales Price Transparency
Recommend Dealer
Yes

June 19, 2023

Dealership Rating
Employee Rating

Chris El-Smadi did a great job of walking us through the RDX and help us find the trim package that worked best for what we were looking for. He was very informative and didn't pressure us throughout the pr More

by WRPENNER
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gary Harmon, Chris El-Smadi

Jun 28, 2023

Niello Acura responded

Congratulations on your brand new RDX! We're so glad that Chris walked you through all of your options but kept the process low-pressure and informative. It's also amazing to know that Ronald provided you with the best finance experience you've ever had. We will make sure that both Chris and Ronald see your kind words and know how much you enjoyed working with them. Happy driving!

June 12, 2023

Dealership Rating
Employee Rating

This dealership is very friendly, nice, and understanding. They are patient and will work with you. They are very sincere and honest, and very considerate. They made me feel good about purchasi More

by JALARRYO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Valverde, Brian Wood

Jun 14, 2023

Niello Acura responded

Thank you for taking the time to walk us through your recent experience purchasing a used vehicle from Niello Acura! It's wonderful to know that our team provided you with such friendly and low-pressure customer service and helped you to get behind the wheel of a vehicle that worked for you. Please let us know if any questions or concerns come up in the future!

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