Ronald Vega

How did I get 24 apr on 723 credit. Totally scammed me. Y’all knew I came from clt and was buying it l. I get all the way there and u tell me my Apr couldn’t move. If your young don’t Totally scammed me. Y’all knew I came from clt and was buying it l. I get all the way there and u tell me my Apr couldn’t move. If your young don’t buy a car hete More

by Truthreacts128 Verified Customer Verified Customer

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Not a great experience, I bought the car a month ago and received it with another cars temp tag.. Fortunately I figured it out the next day and emailed Ron and Sam..The correct tag was sent fed ex a few day received it with another cars temp tag.. Fortunately I figured it out the next day and emailed Ron and Sam..The correct tag was sent fed ex a few days later. Easy to screw up a tag I guess so no problem. I also let them know that the car didn’t come with an owner’s manual. I didn’t hear back so I emailed Sam, he replied back that he would look into it. A week went by with no follow up. A few days later I spoke with Ron on the phone and he said he would looking into getting me the manual, but I never heard back from him either.. I expected better customer service from a higher end car dealership . I’ve since called in and asked for a manager twice and was dumped into a voicemail. I need an owners manual for my 2020 Q50. I would like someone who cares to call me at 404-915-3620 and tell me when the owners manual is going to be mailed to me. If I don’t hear back in 48 hours I will start posting reviews on social media. Please make this right. Nobody buys a $35k car without an owners manual. Today I spoke with Ron and he is overnighting me a manual. I greatly appreciate you guys jumping on this with a quick response. I was probably too harsh with my review because I’ve been aggravated about the issue. I would like to revise my review. Everything went well leading up to the delivery of my car. Ron and Sam were professional and took care of my needs. Prior to buying I told Ron that I live alone and an hour away.and asked if my car could be delivered. He said yes and drove it to me himself. I’m in sales too and the follow up experience after is my only issue. Again I appreciate everyone for quickly responding to my problem. Thanks More

by emailscottmitchell Verified Customer Verified Customer

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No presser, great service overall! I would recommend my family and friends to buy from here. I would recommend my family and friends to buy from here. More

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There was no customer service to tell any thing about the car. The salesman need to training. car. The salesman need to training. More

by francineprayor Verified Customer Verified Customer

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My wife and I had a great overall experience with Ron at Infiniti of Gwinnett. He was courteous, helpful, and patient. Infiniti of Gwinnett. He was courteous, helpful, and patient. More

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Mark Preston is the Salesperson you need to see at INFINITI of Gwinnett. I'm sure everyone at this location is great, but Mark was AMAZING! He's knowledgeable, thorough, and patient. We started lookin INFINITI of Gwinnett. I'm sure everyone at this location is great, but Mark was AMAZING! He's knowledgeable, thorough, and patient. We started looking last year for "the right" fit for our family, and he stuck with us throughout our research journey and provided us insight and direction along the way. I'd highly recommend him to anyone looking for a new vehicle. He had everything ready for us upon our arrival which made the buying process easy and to the point. Mark, thank you for all of your help and patience along the way! We are very happy. More

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This is a 5 star establishment! From the time you walk in the door being greeted by the receptionist till you sign your paperwork with the finance guy! Ron was my salesman, and he i From the time you walk in the door being greeted by the receptionist till you sign your paperwork with the finance guy! Ron was my salesman, and he is professional, quick and great customer service! More

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Everyone was great. It was a rainy day and they were very accommodating and relatively quick considering we were buying and trading in. It was a rainy day and they were very accommodating and relatively quick considering we were buying and trading in. More

by mayj5 Verified Customer Verified Customer

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