Dealership Experience
11 yrs, 10 mos
Industry Experience
11 yrs, 10 mos
Languages Spoken
English
Spanish
69 Reviews
Write a Review69 Reviews of Rosalba Garrido-Santana
November 08, 2014
Great service Awesome- got in at 3 and out the door in a couple of hours with my brand new Rav4! Rosalda did a great job. As a first time car buyer (young, woman, e Awesome- got in at 3 and out the door in a couple of hours with my brand new Rav4! Rosalda did a great job. As a first time car buyer (young, woman, etc) the other dealerships I went to had no shame taking advantage of me but Rosalda was honest upfront and beat the other dealers' prices by far! There was no haggling- I set a price, she beat it :) She's also a sweetheart to talk to making the waiting periods go by quick. *after everything was set and done the management honored a check-in deal as well knocking a couple hundred more off the final price- very great service in a usually sleazy/intimidating setting. More
Other Employees Tagged: Chris Mair
March 03, 2014
I had the best service that I could Imagine with Rosalva Garrido. She was very helpful and understanding throughout the whole process. It was my first time buying a car and they definitely helped me feel co Garrido. She was very helpful and understanding throughout the whole process. It was my first time buying a car and they definitely helped me feel comfortable with the process. I would recommend for anyone to go directly to her and purchase a car. More
Other Employees Tagged: Nelson
October 09, 2013
this is an amazing place if you're trying to buy a brand new Toyota. the people there are amazing, they take care of you and help you through the entire process. i highly recommend it if you're planni brand new Toyota. the people there are amazing, they take care of you and help you through the entire process. i highly recommend it if you're planning on buying a new Toyota. More
August 08, 2013
Rosalba Garido-Santana was highly recommended by a friend of my. When I got to the location I was greeted as if I was expected. Rosalba Garido-Santana welcomed us, my wife and I, warmly. Her enthusiastic and of my. When I got to the location I was greeted as if I was expected. Rosalba Garido-Santana welcomed us, my wife and I, warmly. Her enthusiastic and easy going personality made it very easy for us to start the conversation. Her brand knowledge was impressive but what impressed me the most was her ease ability to connect with us. She is for sure an active listing. She instantly asked the questions that were important when buying a card, in order to give her best input. Rosalba Garido-Santana offered me excellent service. I am please to have done business with her. At the end of the transaction I met Nelson Taveras, whose outstanding knowledge was key to close the deal. I want to thank Rosalba Garido-Santana and Nelson Taveras for their devotion to us, the customers. You set the standard petty high. More
Other Employees Tagged: Nelson Taveras
July 19, 2013
I was referred to this specific dealer and to Jose Concepcion by a good friend of mine. At first as anyone else I was a bit skeptical meeting strangers since my past experiences with dealerships have Concepcion by a good friend of mine. At first as anyone else I was a bit skeptical meeting strangers since my past experiences with dealerships have not been the greatest. Well, I was in for a treat since Jose was very helpful and introduced me to a young lady named Rosalba Garrido. She was awesome! she made me feel comfortable and was very knowledgable as I asked many technical and general questions on the car. Being that it was my first time leasing I had many questions. I must say the team effort was impeccable! To make things more interesting I traded my old car and I must add that they really helped me with the appraised value. They have valet services so you do not need to worry about finding parking and its free... Once all was in place with my new car, I was sent to sit with the financial manager, Nelson Taveras. What a cool guy! he started with saying "are you ready to hear the best news ever"? Obviously wanted to learn about. He worked his magic and set my monthly payments less then the projected payment budgeted! These guys rock and they do help. With Jose Concepcion, Rosalba, Nelson and the rest of the team I must add that they are great at what they do! I personally recommend Fordham Toyota for your car needs! F.R. More
Other Employees Tagged: Jose Concepcion, Nelson Taveras
May 08, 2013
My Husband and I were very impressed with the professionalism and friendliness of the staff at Fordham Toyota. Their team made us feel comfortable and we appreciated their expertise and customer professionalism and friendliness of the staff at Fordham Toyota. Their team made us feel comfortable and we appreciated their expertise and customer service. We will definitely recommend their services to our friends and families. They take such great care of their customers. More
December 16, 2012
All of the staff with whom we interacted were courteous and helpful. They clearly explained all of the features and options available. All charges were clearly discussed. They were patient as we sorted out and helpful. They clearly explained all of the features and options available. All charges were clearly discussed. They were patient as we sorted out our insurance. The whole process really seemed to be made as simple as possible. I highly recommend this dealership. More
Other Employees Tagged: Sabrina Florvil
December 04, 2012
The employees here are not pushy to sell a vehicle. If they can get you the best deal possible they will. I will recommend anyone looking for a Toyota to go to Fordham Toyota. they can get you the best deal possible they will. I will recommend anyone looking for a Toyota to go to Fordham Toyota. More
Other Employees Tagged: Anthony Carpio-Diaz , Jenry Castillo