Rossana Dip
Rossana Dip at Where Luxury Meets
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Rossana Dip

Dealer Principal

Where Luxury Meets

500 Broad St
Elizabeth, NJ 07201

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31 Reviews
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31 Reviews

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31 Reviews of Rossana Dip

December 01, 2023

Dealership Rating
Employee Rating

Very Good Dealership because of how easy it was to get in connections with everyone. thank you More

by Anthony Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Vargas , Gabriela Roman

Dec 01, 2023

Anthony Sanchez responded

It was good to talk to people, i recommend if you have any experience with cars.

Dec 01, 2023

Anthony Sanchez responded

The dealership isn’t at 5/5, it’s 20/10, amazing car place, I would love to get another car just for fun, that’s how good they are.

Dec 01, 2023

Anthony Sanchez responded

had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs

Dec 01, 2023

Anthony Sanchez responded

The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car.

Dec 01, 2023

Anthony Sanchez responded

I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. The sales representatives are always professional, friendly, and never pushy

August 14, 2021

Dealership Rating
Employee Rating

Gregory and Sebastian were great! I got a great deal and I am super satisfied with my purchase!!! Definitely ask for them when you come to this dealership!!!! More

by santosmoreno22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

July 30, 2021

Dealership Rating
Employee Rating

This Sales deserve to be fired from this dealership and be prosecute for lying and misrepresenting consumer. He lied to me that a 2018 Lexus gx 460 with only 23,040 miles was immaculate and in a great cond More

by pmasoya
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Lopez

Jul 30, 2021

pmasoya responded

I saw a 2018 Lexus GX 460 with about 23,480 miles being advertised by this car dealership last month as in a great shape near new. I have made a contact with the sales man name Juan at +1 (646) 784-6727 who assure me that this vehicle was a great condition except minor cosmetic inside and was running. The advertised price was $38,300. I was able to put $10,000 down payment and financed the balance of about $32,000 with my bank and only relied on the sales man assurance that the vehicle was in a great shape as there was not need to inspect it because he can ship it to me in arizona and there was a 30 days warranty on the vehicle and money back garantie. I trust the sales man and even reminded him that they have a bad consumer review online but I was giving them the benefit of doubt. I paid $1500 for the shipping ans the vehicle was shipped to us in arizona. When we received the vehicle, it has damages on the right side, scratches all over, inside on the driver side the seat were rips so as the steering wheels and a strong cigarette small and the vehicle won’t even start. We have made a contact to a sales man Juan at +1 (646) 784-6727, he told me we bought the vehicle as it is even signed the paper. We were like we never see this vehicle and you assure us that it was immaculate with low mileage. Damages and hidden issues on the vehicle are separate from any comestics as they were an engine oil light on with many issues that were never disclosed to us. This sales man started to act cowardly and carelessly and told us that he can ship a part for us to repair and that is the best he can do as he acted in a very dishonest ways committing and auto fraud by selling a vehicle with undisclosed damages and a vehicle that cannot starts. Until today, this dealership has decided to ignore us without any conscience as this vehicle is park in our parking and it cannot start with all of those issues. We are exploring legal but I think the state of New Jersey should storm this dealership and revoke their license and ask them to take back their vehicle or repair it as it is causing a huge emotional stress and financial to our family. The sales man when lies to us that he détails de vehicle but he didn’t. This vehicle’s vin look altered, the vehicle is not drivable and the ac is not working. Patrick Masoya

July 03, 2021

Dealership Rating
Employee Rating

Gregory and Sebastian were so helpful and patient with me. I was lucky to get them. I would recommend this dealership to everyone who wants a great deal More

by Jose-perez101090
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

July 02, 2021

Dealership Rating
Employee Rating

Gregory and Angelo were great! I was able to come in and leave with my car the same day. I am so happy and satisfied with my purchase. Greg gave me a great deal More

by Denali32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

June 09, 2021

Dealership Rating
Employee Rating

The day i was there in the beginning of Oct 2020 everyone was nice, BUT they are all full of xxxx! i had black paint all over the hood, lights and grill.(it was dark and raining ) i went back twice More

by VINM1230
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jabir C

March 22, 2021

Dealership Rating
Employee Rating

It was awesomeVery Happy with the deal.Will recommend It was awesome Very Happy with the deal. Will recommend him to anyone for car purchases. Very prompt. Very Cordial. Awesome. Nice personality. More

by Veebi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

March 19, 2021

Dealership Rating
Employee Rating

Gregory and Angelo was a great team on helping me purchase a car, thank you guys for all the help. Will be recommending people to this dealership More

by cruzestela150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

March 17, 2021

Dealership Rating
Employee Rating

Gregory and Luis are very nice respectful men. They will get you a good deal. They didn’t take long and they didn’t make me feel rushed 10/10 More

by Ruthesther26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

March 13, 2021

Dealership Rating
Employee Rating

Gregory and Noel made my day. They were so patient and funny and made the car buying experience less intimidating. they made it feel like ive known them for years, like i can trust them More

by dionellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gregory Gonzalez

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