Roxana Munoz | Page 7
Internet Sales Consultant
Kia Downtown LA
1945 Figueroa Street
Los Angeles, CA 90007
73 Reviews
Write a Review73 Reviews of Roxana Munoz
September 17, 2023
Wasn’t clear about the loan percentage rate, got us to take out a loan with Kia when we already had a loan at the same rate. We were asked if Kia could give us a lower rate would we take it and we said ye take out a loan with Kia when we already had a loan at the same rate. We were asked if Kia could give us a lower rate would we take it and we said yes but wasn’t told that the rate was the same and not lower, then loan that we already had. More
Other Employees Tagged: Chris Alaverdyan
September 17, 2023
Si me el elsevicio que me 9 me gusto y que manden mensaje y muchas gracias por su atención gracias por todo y les recomiendo mas gente para hagan su servicio y muchas gracias por su atención gracias por todo y les recomiendo mas gente para hagan su servicio More
Other Employees Tagged: Omari King, Daniel Espinoza, Chris Alaverdyan, Adalid Lopez, Raymond Vanegas, Adam Kim, Eliezer Hernandez, Jordan Elreda, Luis Hernandez
September 16, 2023
One of the worst dealer repair center ever. They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was n They don’t care how they return your property. I heard something rattling under my hood and when I opened it I noticed the engine plastic cover was not off and rubbing on the drive belt, this could have been a disaster. Also the cover over the fuse box was missing, had to search my car and found it under the seat. I took it in for a check engine light and they wanted to charge me approx $9,000 in repairs. I do not trust these people and you should either. I don’t trust them to do the repairs they suggest unless I’m sitting there watching the repair. I will never ever go back there again. I will pay to have my car towed a 100 miles away before I return here. The absolute worse experience. More
Other Employees Tagged: Omari King, Daniel Espinoza, Chris Alaverdyan, Adalid Lopez, Raymond Vanegas, Eliezer Hernandez, Jordan Elreda, Luis Hernandez
September 04, 2023
Horrible customer service. My car has been there since 1/2023 & it's now 9/2/23. My car has been there since 1/2023 & it's now 9/2/23. More
Other Employees Tagged: Omari King, Daniel Espinoza, Chris Alaverdyan, Adalid Lopez, Raymond Vanegas, Adam Kim, Eliezer Hernandez, Jordan Elreda, Luis Hernandez , Arturo
August 23, 2023
Great job great job great job great job great job great job great job Ty job great job Ty More
Other Employees Tagged: Omari King, Daniel Espinoza, Chris Alaverdyan, Adalid Lopez, Raymond Vanegas, Adam Kim, Eliezer Hernandez, Jordan Elreda, Luis Hernandez
August 22, 2023
Perfect Service I was greeted fast. The employee was super nice. She new what she was talking about. She got me in and out fast. The employee was super nice. She new what she was talking about. She got me in and out fast. More
Other Employees Tagged: Maya Fakih, Chris Alaverdyan
August 20, 2023
Great customer service, she stepped in due to my original sales person not being in yet. sales person not being in yet. More
Other Employees Tagged: Maya Fakih, Omari King, Eliezer Hernandez
August 18, 2023
They didn’t tell me or show me where I can wait or rest. I just waited 3hrs outside in hot weather. And they didn’t tell me specifically what how they change system or upgrade. They just gave me a paper wha I just waited 3hrs outside in hot weather. And they didn’t tell me specifically what how they change system or upgrade. They just gave me a paper what they did. I understand everyone has their duty and busy but they need to be more kind and explain to a customer, specially 1st time visitor like me. I wouldn’t come to just check my car here. More
Other Employees Tagged: Omari King, Daniel Espinoza, Chris Alaverdyan, Adalid Lopez, Raymond Vanegas, Adam Kim, Eliezer Hernandez, Jordan Elreda, Luis Hernandez