Dealership Experience
3 yrs, 6 mos
Industry Experience
3 yrs, 6 mos
Languages Spoken
English
Spanish
34 Reviews
Write a Review34 Reviews of Roy Bautista
June 19, 2023
I bought a 2022 Honda CRV in june 2022. The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took the car to the service department and they pretended that there was not difference between the sound of the doors. Besides that, I explained them that the noise received inside the car when driving at high speed [55 miles or more] is to much for a brand new car. They put some grease and told me that they solved the problem but the sound never went away. To add more to my disappointment of this business, the two cortesy oil changes that I got when I bought the car, was not worthy, because the waiting time was over 3 hours each time I went for oil change. Every time I asked to talk to the manager they were "busy" or " on lunch". More
Other Employees Tagged: Brett O'Connor, Michelle Pincay, Mike Varela, Claudia Vazquez, Paula Pimentel , Craig Kupiec
August 04, 2022
Excellent attention to all details concerning lease process. Valerie is an experienced salesperson who makes process pleasant and easy. process. Valerie is an experienced salesperson who makes process pleasant and easy. More
Other Employees Tagged: Valerie Vallejo
July 06, 2022
This guy is the go to guy. This Honda is the most luxurious Honda I’ve ever been to. They listen, smile and get the job done. This Honda is the most luxurious Honda I’ve ever been to. They listen, smile and get the job done. More
Other Employees Tagged: Hee "Howard" Chung, Lynn Gerber, Mary Beth Lawlor, Mike Varela, Erik Jimenez, James Ayala, Vikram Das, Raul Avila , Saheed Animasaun
June 15, 2022
Dalen and Honda of Tenafly team are very accomodating and made our car purchase very easy. Highly recommended! made our car purchase very easy. Highly recommended! More
Other Employees Tagged: Ronnie Manuel, Dalen Ramos
April 18, 2022
Very welcoming and professional from initial greeting through delivery. Eddie Singh was terrific as was the rest of the Team. Jose from the F&I team was efficient (and patient) as was Roy who helped dem through delivery. Eddie Singh was terrific as was the rest of the Team. Jose from the F&I team was efficient (and patient) as was Roy who helped demonstrate the vehicle’s features. More
Other Employees Tagged: Mike Varela , Eddie Singh, Jose - F&I team
April 18, 2022
Fueron muy amables y me respondieron todas las preguntas que tenía , fueron muy eficientes se los recomiendo . que tenía , fueron muy eficientes se los recomiendo . More
Other Employees Tagged: Ansoni Romo
March 29, 2022
Nelson was great to work with. The buying process was simple and quick. Overall great experience. The buying process was simple and quick. Overall great experience. More
Other Employees Tagged: Ronnie Manuel , Nelson Santiago Rios
March 29, 2022
From the moment I walked through the door Eddie made me feel welcomed and attended to. Him and the staff provided a wealth of information to help guide me to my car of choice. Excellent service in such feel welcomed and attended to. Him and the staff provided a wealth of information to help guide me to my car of choice. Excellent service in such a positive, welcoming environment! More
Other Employees Tagged: Eddie Singh