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Roy Fernandes
Roy Fernandes | Page 3
Service Director
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
31 Reviews
Dealership Experience
4 yrs, 8 mos
31 Reviews of Roy Fernandes
January 26, 2020
service on lower control arms Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with an oil change. More
by hb100
Verified CustomerOther Employees Tagged: pete
Helpful 
January 23, 2020
EVERYONE THERE IS EXCELLENT THIS IS THE MOST PLEASANT PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE More
by partzman01
Other Employees Tagged: Jim Smith IN PARTS was most helpful
January 14, 2020
Great Job Took care of the recalls on my Ford Explorer, My truck is running and looking great (fixed the door panels). I was happy with the service and work. Took care of the recalls on my Ford Explorer, My truck is running and looking great (fixed the door panels). I was happy with the service and work. More
by MMOSER3163
Other Employees Tagged: Hank Biaesch, Bob Keisler , Phil Agricoli
January 03, 2020
Check up oil change The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for servic The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for service was long and the patient short. More
by lovejg77
Other Employees Tagged: Mike Moyer , Tom McGregor III
December 24, 2019
oil change outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done More
by hisblessings
Other Employees Tagged: Don Reed, Hank Biaesch, Raleigh Dawson, Bob Keisler, Lamont Coker, Mike Foster , Christine
December 23, 2019
Quick and efficient I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. More
by taylorjj177
Other Employees Tagged: Jim Stevenson , Kirsten
December 23, 2019
Great The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. More
by ksexton
Other Employees Tagged: Bob Keisler , Larry Short
December 05, 2019
Good service I was accepted quickly and work was done quick. Totally satisfied with the service and those I dealt with. The parts department was a help also. I was accepted quickly and work was done quick. Totally satisfied with the service and those I dealt with. The parts department was a help also. More
by LUKACH81
Other Employees Tagged: Bob Keisler
December 05, 2019
Car was dropped and work was completed in a timely manner. Ease of making appointment. I had to make a change twice and was accomodated. I like the fact that you can make appointment over phone and not have to Ease of making appointment. I had to make a change twice and was accomodated. I like the fact that you can make appointment over phone and not have to go online More
by misterega
December 03, 2019
It was great I dropped my car off for service and it was ready for pickup in a couple hours. Really awesome service and people I was really happy I dropped my car off for service and it was ready for pickup in a couple hours. Really awesome service and people I was really happy More
by sdargan25
Other Employees Tagged: Christine
