Ruben Barrera
Ruben Barrera at Culver City Chevrolet
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Ruben Barrera | Page 27

Service Advisor

Culver City Chevrolet

6101 W Slauson Ave
Culver City, CA 90230

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4.3
271 Reviews
4.3

271 Reviews

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271 Reviews of Ruben Barrera

May 02, 2021

Dealership Rating
Employee Rating

Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More

by MICHE2108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Luis Navarrete , Jose Gudiel

May 04, 2021

Culver City Chevrolet responded

Thank you for the review. We are disappointed to hear your sentiments about our service department. Don’t hesitate to call us at (424)216-7438 if you want to speak with us further about the matter.

April 30, 2021

Dealership Rating
Employee Rating

Very nice and helpful people helping me with the process of picking my first car. Very grateful for everyone help from service man to sales man More

by Crystala726
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mendez , Ivan H

May 04, 2021

Culver City Chevrolet responded

Wonderful to hear! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We truly appreciate you taking the time to share your experience! Please come see us for any future needs.

April 28, 2021

Dealership Rating
Employee Rating

Me atendieron bien ruben Barrera por el trabajo que hicieron en el carro I a futuro boy aserle servicio a mi carro en areglar un liqueo de aceite More

by CHERYL23.HF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ruben Barrera

Apr 29, 2021

Culver City Chevrolet responded

Eso es excelente. Compartiremos estas amables palabras con Rubén Barrera. Gracias por elegir Culver City Chevrolet.

April 27, 2021

Dealership Rating
Employee Rating

You are taking good care of my Camaro. It is under a goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. More

by MARIANSPIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rathman, Luis Navarrete , Jose Gudiel

Apr 29, 2021

Culver City Chevrolet responded

Thank you for your positive comments about our service team! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 26, 2021

Dealership Rating
Employee Rating

Service representative was unfriendly and did not answer my questions about the maintenance of my Volt. Told me to ask maintenance questions to the cashier. More

by Patmacsells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 30, 2021

Culver City Chevrolet responded

We would like the opportunity to address your concerns. Please reach out to us directly at (424) 216-7438 when you have a chance. Thank you, and we look forward to hearing from you.

April 23, 2021

Dealership Rating
Employee Rating

Great service from the sales representative, I will be coming back to this location for future service needs if they come up in the future. More

by Z71coloradoperson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2021

Culver City Chevrolet responded

Thanks again for taking the time to leave us this information about your recent visit. Please don't hesitate to reach out to us if there's anything more we can do!

April 23, 2021

Dealership Rating
Employee Rating

Whenever I need major service on my Silverado I reach out to Ruben, I appreciate the honesty... always straight forward and lets me know what my truck needs to keep it in great condition. I love my truck! More

by jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2021

Culver City Chevrolet responded

Jacob, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 21, 2021

Dealership Rating
Employee Rating

I came in for a basic matinence service which end up costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do t More

by Mrs.mcdonald112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Luis Navarrete , Jose Gudiel

Apr 26, 2021

Culver City Chevrolet responded

Thank you for taking the time to fill out a review. We are very sorry to hear this and would like to reach out to you privately to try to resolve the issue. We value your business and hope to have another chance to show you our appreciation and take care of any other car services for you. Please contact us at (424) 216-7438 when you have a chance.

April 17, 2021

Dealership Rating
Employee Rating

Service writer was very helpful and knowledgeable. I would certainly be back to have my vehicle serviced. I look forward to dealing with Ruben again. More

by etc214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Culver City Chevrolet responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

April 13, 2021

Dealership Rating
Employee Rating

Overall my trip to Culver City Chevrolet was good. The customer service was friendly and the vehicle service was also good, taking around an hour and a half. More

by abcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2021

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Please come back and see us for any of your future car needs!

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