Ruben Jimenez

I called several hours before going to the dealership to confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that da confirm that the car I wanted to see was available. I was told it was in service but they would call back to let me know if it would be ready that day. I received a call back and they said it was ready, scheduled an appointment, then received a text saying they were pulling the car around. When I arrived at the dealership, two hours later, I was informed that the car was still in service and I would not be able to see or test drive it until the next day. I was told it was having a recall fixed in the service area. The next day, I was able to test drive the car and went forward with purchasing it. After purchasing, I was told by the salesman, Austin, that the recall had not even been repaired on the car and that I would have to bring it back to a dealership later to have it serviced. I received two key fobs from the dealership, both of which were dead before I arrived home (about an hour and a half drive). All in all, I would not buy from this dealership again. More

Report | Print

Enrique was very knowledgeable, helpful and kind. He worked hard to get the deal that was right for us. He worked hard to get the deal that was right for us. More

by stevenkimbrell Verified Customer Verified Customer

Report | Print

I have used them several times over the last few years. Thank you for the help! Thank you for the help! More

by quintonchambers Verified Customer Verified Customer

Report | Print

Andrea was very professional and efficient with my transaction. Would recommend to friends and family. transaction. Would recommend to friends and family. More

Report | Print

Knowledgeable, honest , fast, polite , trustworthy , willing to help , efficient , clean , organized , stocked , generous , clean , professional willing to help , efficient , clean , organized , stocked , generous , clean , professional More

by mighty.waterworks Verified Customer Verified Customer

Report | Print

Got a great deal on my new car, had great customer service and will definitely be back to see Andrea for my next vehicle! service and will definitely be back to see Andrea for my next vehicle! More

Report | Print

Josh and Ruben provided excellent attention and all timely information needed to help me make the purchase. timely information needed to help me make the purchase. More

by LALUCHER6 Verified Customer Verified Customer

Report | Print

We had a wonderful experience with Ritch and the entire team! Got exactly what I wanted. Ritch even got my husband some much needed chocolate 😇. They worked with me on my trade. Finance was a breeze. Ver team! Got exactly what I wanted. Ritch even got my husband some much needed chocolate 😇. They worked with me on my trade. Finance was a breeze. Very happy with my 2025 Jeep Wrangler. More

by fuzzymutt3 Verified Customer Verified Customer

Report | Print

Purchasing my new vehicle was seamless. The whole team at Hayes made the whole process from applying, test drive, answering questions, setting up all apps and devices, to signing all the pa The whole team at Hayes made the whole process from applying, test drive, answering questions, setting up all apps and devices, to signing all the paperwork easy! More

by Jclick Verified Customer Verified Customer

Report | Print

Enrique did a fantastic job at Hayes of Gainesville. Go get you a Ram from him. Go get you a Ram from him. More

by taylorconcretefoundations Verified Customer Verified Customer

Report | Print