
Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
Spanish
65 Reviews
Write a Review65 Reviews of Ruben Matos
July 20, 2025
After I bought the car I felt that the car its bouncing so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I l so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I let the car in the dealership because the manager told me he will take the car to the service to a mechanic verify. Then I called because he didn’t call me back and they said the car its ok. Well I picked up the car but the problems continue. After that I try to resolve by my self because its a new car and I want the car in good condition thats why I decided to buy a certified car to avoid this kind of problems but the problem continues and well I changed the 2 back tire also to see if this problem disappeared but till now continue with a car with some unidentified problem in the rear part and expended more than 700 because the dealer the expert in Nissan cant find the problem. Im really frustrated with my buy and. i dont feel that I can trust. In adition I realize that when I request the car fax in the dealer they brought me one with a lot of maintenance but now I have checked again and cant see all that. And when the person how was the one how make me the loan dont show me the breakdown of the loan and later I realize that they add me more than thousand dolars in profits adition to the cost, gap, tax and permit. More
Other Employees Tagged: Juan Espinal
March 28, 2025
The customer service is excellent, they are very professional and offered to me an excellent customer service professional and offered to me an excellent customer service More
Other Employees Tagged: Eliab Sterling, Javon Ferguson, Gabriel Carillo
January 24, 2025
Raul from Nissan is the most professional sales consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, i consultant I’ve ever worked with, I will definitely be coming back for my next Nissan Armada and will bring all my friends and family over to Raul, if you’re in the market for a vehicle you must see Raul from Nissan More
Other Employees Tagged: Juan Espinal, Raul Ruiz
January 21, 2025
Excellent people with the knowledge with nissan cars, excellent service with the sales person and managers excellent service with the sales person and managers More
Other Employees Tagged: Eliab Sterling
January 16, 2025
Very good and very professional every thing was clean but my Armada needs some w my Armada needs some w More
Other Employees Tagged: Juan Espinal, Raul Ruiz
January 08, 2025
Goodand easy prices to service, good attention. and they have good quality cars and available colors and they have good quality cars and available colors More
Other Employees Tagged: Juan Espinal
October 27, 2024
The wait without communication waiting for loan info was too long. The Sandesh did a great job. too long. The Sandesh did a great job. More
Other Employees Tagged: Sarfaraz Ahmed
October 26, 2024
Excellent Dealer! !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance speci !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance specialist! I'll recommend Universal Nissan to all my friends, I'm very happy and satisfied with all at this dealer More
Other Employees Tagged: Juan Espinal, Raul Ruiz , Lorena Luna from the assurance advisor company
October 17, 2024
That people are so professional and nice. It was an amazing experience. For sure my best decision. It was an amazing experience. For sure my best decision. More
Other Employees Tagged: Luis Garcia