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Ruben Matos
Ruben Matos at Universal Nissan
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Ruben Matos | Page 2

Sales Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.5
49 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.5

49 Reviews

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49 Reviews of Ruben Matos

December 20, 2022

Dealership Rating
Employee Rating

Angel was informative, kind, and patient with me. He answered all my questions and if he wasn't sure, he reach out to whomever necessary. I appreciate his patience as I became indecisive. I would rec More

by Alina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

Helpful
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Dec 21, 2022

Universal Nissan responded

Alina, Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina - Reputation Manager gnava@universalnissan.com

December 04, 2022

Dealership Rating
Employee Rating

Es un confesionario con bastante selecion d modelos y muy commodore para comprar y un horario flexible More

by Beatriz showcase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Julian Vila

Helpful
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Dec 05, 2022

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Eric Matos General Manager Management@universalnisssan.com

November 16, 2022

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Employee Rating

long story short, Nissan treated me very well. The empathy and reassurance i received after having bad luck with previous dealerships made me feel very satisfied with my overall purchase. Wishing More

by Nicole gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia, Felix Matos

Helpful
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Nov 16, 2022

Universal Nissan responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 15, 2022

Dealership Rating
Employee Rating

They are great sellers, I’m in love with new car. They do amazing job More

by FABIOCHIQUITO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Francisco Velez

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Oct 16, 2022

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 16, 2022

Dealership Rating
Employee Rating

It was a great experience. From the sale representative to the sale manager. The negotiation was fair and at the end, we were able to get 2 SUV at great price. Highly recommend More

by Eliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Gabriel Carillo, Juan Espinal , John Smith

Helpful
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Sep 17, 2022

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. Congratulations on your new vehicles! We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 11, 2022

Dealership Rating
Employee Rating

My experience purchasing my vehicle went fairly quickly and smoothly considering my obstacles. I got the car I wanted in less than a week Thanks to the financing manager Felix! More

by JOHNATHOMAS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Raul Ruiz

Helpful
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Sep 12, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

August 11, 2022

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Employee Rating

I would like to thank Eric Disla and his team for taking care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actual More

by LILY KOUZNETSOVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos , Erick Disla

Helpful
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Aug 12, 2022

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 06, 2022

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Employee Rating

Excelente servicio! 100% recomendado !! Aclararon todas mis dudas y me hicieron las mejores recomendaciones para mis necesidades More

by LISNIETT BOSCAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 07, 2022

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 02, 2022

Dealership Rating
Employee Rating

Had a great experience experience with getting my first car with the help from Raul and his team More

by Tanner300
Recommend Dealer
Yes

Other Employees Tagged: Raul

Helpful
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Jun 02, 2022

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ruben and Raul, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 12, 2022

Dealership Rating
Employee Rating

Very professional, courteous staff. Worked on everything possible to make us happy. We highly recommend it. More

by JORGEMATOS986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Vila , Cassandra ??????????

Helpful
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May 12, 2022

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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