Dealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
Spanish
73 Reviews
Write a Review73 Reviews of Ruben Matos
December 23, 2025
Luis did a phenomenal job and went above and beyond to help us find what we were looking for help us find what we were looking for More
Other Employees Tagged: Luis Garcia, Juan Espinal
November 20, 2025
This was my second time working with Chris Oliva he was patient, listened to what I needed, and helped me find the perfect vehicle for my family. Moreover he’s very knowledgeable, professional, and genuine patient, listened to what I needed, and helped me find the perfect vehicle for my family. Moreover he’s very knowledgeable, professional, and genuinely friendly. I cannot recommend him and Universal Nissan enough. More
Other Employees Tagged: Chris Oliva , Genesis Alvarado
November 19, 2025
Second car I purchased with Chris, always a great experience. Professional, personable, and friendly. 10 out 10 experience. experience. Professional, personable, and friendly. 10 out 10 experience. More
Other Employees Tagged: Chris Oliva, Richard Harris , Genesis Alvarado
October 25, 2025
Super. . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 More
Other Employees Tagged: Juan Espinal, Raul Ruiz
September 16, 2025
Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment makes you happy & comfortable. Friendly environment More
Other Employees Tagged: Deya Oumallal, Keith Priestley, Eliab Sterling
August 04, 2025
Juan offered great service. We did not feel pressured at all to buy and that makes a difference. We did not feel pressured at all to buy and that makes a difference. More
Other Employees Tagged: Juan Espinal
August 03, 2025
Very impressive used car inventory which I have been informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informati informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informative and exhaustive in his efforts to inform us and find us just what we wanted. More
Other Employees Tagged: Richard Harris
July 20, 2025
After I bought the car I felt that the car its bouncing so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I l so I called the sale man and he told me to take the car to him he rode the car and the manager. And they said the bounce its normal. But that day I let the car in the dealership because the manager told me he will take the car to the service to a mechanic verify. Then I called because he didn’t call me back and they said the car its ok. Well I picked up the car but the problems continue. After that I try to resolve by my self because its a new car and I want the car in good condition thats why I decided to buy a certified car to avoid this kind of problems but the problem continues and well I changed the 2 back tire also to see if this problem disappeared but till now continue with a car with some unidentified problem in the rear part and expended more than 700 because the dealer the expert in Nissan cant find the problem. Im really frustrated with my buy and. i dont feel that I can trust. In adition I realize that when I request the car fax in the dealer they brought me one with a lot of maintenance but now I have checked again and cant see all that. And when the person how was the one how make me the loan dont show me the breakdown of the loan and later I realize that they add me more than thousand dolars in profits adition to the cost, gap, tax and permit. More
Other Employees Tagged: Juan Espinal
March 28, 2025
The customer service is excellent, they are very professional and offered to me an excellent customer service professional and offered to me an excellent customer service More
Other Employees Tagged: Eliab Sterling, Gabriel Carillo , Javon Ferguson

